Results-Based Management Coordinator

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Department & Location: Results-Based Management (RBM) Function, CPDD Secretariat, Phnom Penh

Report to: Results-Based Management (RBM) Leader

Purpose:

The Results-Based Management (RBM) Coordinator supports the RBM Leader in strengthening CPDD’s organization-wide results-based planning, monitoring, evaluation, accountability, learning, data quality, and evidence-based reporting.

The position coordinates results tracking and performance information across programmes, supports staff and partners in applying RBM tools, and contributes to organizational learning and management decision-making.

Dimensions of the Position:

The RBM Coordinator works across CPDD’s programme portfolios and Secretariat functions to maintain consistent results frameworks, monitoring systems, indicator tracking, evidence documentation, and performance analysis. Under the guidance of the RBM Leader, the position coordinates with programme and operations teams, CPDD members, and partners to improve data reliability, accountability, learning, and reporting quality.

Duties & Responsibilities

• RBM Systems, Planning and Results Frameworks
• Support the RBM Leader to develop and apply CPDD’s RBM/MEAL framework, procedures, indicator definitions, and standard tools.
• Coordinate results frameworks, theories of change, baselines, targets, and monitoring plans with programme teams.
• Maintain an organization-wide results tracker and follow up on indicators, evidence, milestones, and corrective actions.
• Monitoring, Data Management and Quality Assurance
• Develop and maintain data collection tools, databases, dashboards, and evidence registers with appropriate disaggregation.
• Conduct data completeness checks, verification, and spot checks; document discrepancies and corrective actions.
• Coordinate field monitoring and partner check-ins, applying confidentiality, informed consent, and safe data-handling practices.
• Evaluation, Accountability and Safeguarding
• Support baselines, endlines, evaluations, outcome harvesting, and assessments under the RBM Leader’s guidance.
• Support feedback and complaints tracking, response follow-up, and referral processes in line with CPDD procedures.
• Promote ethical, participatory, inclusive monitoring and escalate safeguarding or data integrity concerns appropriately.
• Reporting, Performance Analysis and Decision Support
• Consolidate programme results and prepare periodic performance summaries, dashboards, and analytical briefs.
• Verify reported achievements against indicators, targets, and supporting evidence before management and donor reporting.
• Track implementation delays, risks, lessons, and agreed performance improvement actions.
• Learning, Knowledge Management and Capacity Development
• Coordinate reflection sessions, learning reviews, and evidence-to-action discussions across programmes.
• Document case studies, outcome stories, good practices, and evaluation findings in organized repositories.
• Support staff and partners to strengthen data collection, results tracking, evidence standards, and reporting skills.
• Coordination, Compliance and Other Duties
• Coordinate reporting schedules and information requests with the RBM Leader, programme teams, Grants and Operations, and partners.
• Apply CPDD and donor requirements on data protection, safeguarding, inclusion, and records management.
• Perform other RBM-related tasks assigned by the RBM Leader within the approved workplan.

Languages

• Khmer - Fluent
• English - Fluent

Qualifications

• Bachelor's Degree in Development Studies, Statistics, Economics, Public Policy, Social Sciences, or related field; Sound knowledge of RBM, monitoring and evaluation
• Master's Degree is preferred

Work History

• RBM/MEAL, programme monitoring, research, or performance reporting for 3 years as a minimum

General & Technical Skills

• Experience managing quantitative and qualitative data and using Excel and digital data collection tools.
• Ability to develop monitoring tools, indicator trackers, dashboards, and results-based reports.
• Understanding of donor reporting requirements and evidence verification.
• Strong analytical writing, facilitation, coordination, and problem-solving skills.
• Knowledge of GEDSI, safeguarding, and ethical data management is an advantage.
• Strong written and spoken Khmer and English, including analytical and report-writing skills.

Soft Skills

• Commitment to CPDD’s mission, values, and results-oriented organizational performance.
• High integrity, objectivity, confidentiality, and accountability in managing data and evidence.
• Collaborative and respectful engagement with colleagues, members, and partners.
• Inclusive and rights-based approach to monitoring and organizational learning.
• Proactive, organized, detail-oriented, and able to meet deadlines.
• Committed to continuous learning, constructive feedback, and improvement.