Loan Recovery Officer

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Duties & Responsibilities

• Report customers’ situations—such as payment history and actual conditions—to management, and promptly inform line supervisors of any issues with proposed solutions.
• Build a close relationship with customers and credit officers, and help resolve issues related to late payments or other problems
• Create strategies for resolving non‑performing loans (NPLs).
• Prepare regular reports on collection status for line supervisors
• Efficiently resolve long‑overdue debts in collaboration with management.
• Report any disputes or irregularities to management promptly.
• Monitor loan write-off collection
• Track loan arrear system timely informs responsible staff

Languages

• English - Good
• Chinese - Simplified - Good

Qualifications

• Bachelor's Degree in Law (LLB required).

Work History

• Working experiences relates to credit officer and legal in financial industry for 1 to 2 years as a minimum

General & Technical Skills

• Good verbal and written communicate in both Chinese and English.
• Microsoft Office and Bank’s software.

Soft Skills

• Good problem solving, negotiation, interpersonal and convincing skills.
• Patience and understanding of emotions to deal with client