Senior Operations Manager Assistant

Workplace Circumstances

• Environment: Educational (schools / universities etc.)
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Working Hours: 8:00am to 5:00pm (Monday to Friday and Half Saturday once or twice a month)

Department : Operation

Reports to : Senior Operations Manager

Supervises : None

The Senior Operations Manager Assistant supports the Senior Operations Manager in coordinating daily operations, LMS/CMS activities, internal teams, project follow-up, and operational reporting. The position helps ensure tasks are completed on time and operational issues are properly followed up.

Duties & Responsibilities

• Assist the Senior Operations Manager with daily operational activities.
• Monitor and follow up on LMS/CMS activities and content updates.
• Coordinate with Production, School Content, Project, AI, ICT, and other relevant teams.
• Track assigned tasks, project timelines, and operational issues.
• Support meetings, documentation, reports, and data preparation.
• Follow up on user or system issues with relevant teams.
• Maintain organized operational records and documents.
• Perform other duties assigned by the Senior Operations Manager.

Qualifications

• Bachelor's Degree in Business Administration, IT, Educational Technology, or a related field.

Work History

• Operations, coordination, administration, or a related role for 2 years as a minimum

General & Technical Skills

• Basic knowledge of LMS/CMS or digital platforms is preferred.
• Good Microsoft Office/Google Workspace skills.

Soft Skills

• Good communication, coordination, and problem-solving skills.
• Organized, responsible, and able to work across different teams.