Junior Service Engineer

Description

Position Summary

The Junior Service Engineer is a foundational technical role responsible for assisting with the installation, routine maintenance, basic calibration, and troubleshooting of laboratory and industrial instruments. Operating under the mentorship of senior engineers, this role plays a vital support part in executing service operations, meticulously recording field service data, and maintaining proper equipment documentation in compliance with company quality standards and ISO/IEC 17025 guidelines.

Key Responsibilities & Duties
1. Technical Support & Field Operations
Assist Senior Service Engineers with the delivery, unboxing, assembly, site preparation, and installation of laboratory instruments and testing hardware.
Perform routine preventive maintenance (PM) checks, cleaning, and basic calibration tasks under supervision.
Support diagnostic troubleshooting and repair procedures for standard laboratory equipment, recording instrument readings and test results accurately.
2. Documentation & Quality Compliance Support
Assist in drafting and organizing daily service reports, customer sign-off sheets, calibration logs, and equipment history files.
Help maintain physical and digital document archives for the service team, ensuring all calibration certificates and service records are correctly filed and traceable.
Support internal inventory tracking for spare parts, calibration tools, and service test equipment.
3. Customer Communication & Team Collaboration
Coordinate with clients and internal sales/administrative teams to schedule routine service visits and maintenance follow-ups.
Assist customers with basic operational guidance and user care instructions under the direction of senior technical staff.
Participate in internal technical training workshops to continuously build product knowledge and troubleshooting skills.

Requirements

1. Education Qualifications
Minimum Education: Bachelor’s Degree in Electronic Engineering, Electrical Power Engineering, or related technical fields (Fresh graduates or candidates with early career experience are welcome).
2. Professional Experience
Experience Required: 0 to 2 years of experience in technical service, equipment maintenance, or laboratory operations. Prior internship experience in engineering maintenance or laboratory instrument handling is a strong plus.
3. Specialized Knowledge & Skills (Core Preferences)
Documentation Aptitude: Strong willingness and capability to manage detailed paperwork, service logs, and quality documentation standards (with exposure to ISO quality principles preferred).
Technical Foundation: Solid understanding of basic electrical/electronic circuits, mechanical assembly, and the ability to use standard hand tools and multi-meters.
Willingness to Learn: Eagerness to learn complex analytical systems (such as chromatography, spectrophotometry, or precision weighing instruments).
4. Personal Attributes & Competencies
Detail-Oriented & Organized: Diligent in recording technical data accurately and keeping service files neat and up to date.
Communication Skills: Good interpersonal skills with proficiency in Myanmar and basic English for technical reading and reporting.
Team Player: Proactive attitude, eager to support senior team members, and adaptable to working in both office/workshop and client-site environments.

Benefits

For more information: www.precious-amber-mm.com
Pls CV and Details JD/JR Request to: 📩khin.thida.win@precious-amber.com📲Contact : 09686875698📍 Location: Mingalardone Tsp🕛 Working Hours: 09:00 AM to 05:00 PM🪩 Working Days: Monday - Friday