HR Operations Officer

Job Description

JOB SUMMARY
The HR Operations Officer supports payroll readiness by maintaining accurate attendance records and employee documentation. This role coordinates HR operational processes including probation tracking, employee promotion, insurance administration, and official HR correspondence to ensure timely employee support and compliance with company and labor requirements.
JOB RESPONSIBILITIES

• Prepare monthly attendance, leave, and overtime reports with complete and accurate data to support on-time payroll processing.
• Register face scan access, prepare ID cards, and arrange onboarding materials before employees start dates to ensure smooth onboarding readiness.
• Prepare employment certificates, bank letters, and official HR documents within agreed turnaround timelines upon employee request.
• Process NSSF and private insurance enrollments, updates, and supporting documents to maintain accurate employee benefit records.
• Update probation trackers and prepare confirmation or extension documentation before due dates to support compliance monitoring.
• Update promotion, transfer, and employee movement records within approved effective timelines to maintain accurate HR system information.
• Organize and file HR operational documents, including leave forms, exit clearance records, and training documentation, to maintain complete audit-ready filing.
• Input and maintain employee records and HR data accurately to reduce payroll and compliance discrepancies.
• Coordinate employee document collection and submission processes to support smooth HR operational workflow.
• Perform other tasks as assigned.

Job Requirements

MINIMUM JOB REQUIREMENT

• Bachelor’s degree in Human Resource Management, Business Administration, or related field
• At least 1 years of experience in HR operations or administrative roles
• Basic knowledge of employee documentation handling and reporting
• Able to use Microsoft Office, Google Workspace, and tracking tools
• Good attention to detail in data recording, filing, and document organization
• Able to follow SOPs, meet deadlines, and maintain confidentiality
• Good communication skills with a fair and professional
• Willing to learn, follow through on assigned tasks, and work with employees across different levels