Senior Talent Acquisition Officer

Job Description

As a Talent Acquisition at Tunsai, you will play a key role in attracting and hiring the right talent across both operational and back-office functions. From frontline technicians and laborers to administrative and support functions. You’ll manage full-cycle recruitment efforts, from job posting and screening to onboarding and documentation ensure each role is filled with capable and value-aligned individuals, while building a solid talent pipeline that supports future workforce needs. Key Responsibilities 1. Manpower Planning & Recruitment Coordination ● Support the HR Manager in preparing manpower plans with Operations, Sales, and relevant departments to ensure hiring priorities are aligned with business and service delivery needs. ● Review and update job descriptions for both back-office and frontline operation roles based on actual job requirements. ● Coordinate with hiring managers to understand vacancy needs, replacement requests, project-based manpower requirements, and candidate profiles. 2. End-to-End Recruitment ● Manage end-to-end recruitment for back-office and frontline operation roles, including sourcing, screening, shortlisting, interviewing, interview coordination, and selection follow-up. ● Ensure timely fulfillment of approved vacancies, urgent replacements, and project-based manpower needs. ● Maintain a positive candidate experience through clear communication, timely follow-up, and professional coordination. ● Build and maintain talent pipelines for key positions, including office support, Sales, Operations, and frontline roles. ● Develop standby manpower pools to support urgent frontline hiring and replacement needs. 3. Sourcing & Employer Branding ● Source candidates through job portals, social media, referrals, talent pipelines, community networks, schools, TVET institutions, and other manpower sources. ● Build and maintain partnerships with schools, TVET institutions, communities, worker networks, and manpower sources to strengthen long-term recruitment channels. ● Support employer branding activities such as recruitment events, job talks, career fairs, school/TVET engagement, and social media recruitment campaigns. ● Coordinate job announcements through internal channels, Facebook, LinkedIn, Telegram, job portals, recruitment agencies, referrals, and other suitable platforms. ● Support bilingual recruitment and employer branding content in Khmer and English to promote Tunsai’s culture, values, career opportunities, and frontline career pathways. ● Work with the relevant team to prepare recruitment posters, digital content, and employer branding materials aligned with company branding. 4. Pre-Onboarding & Onboarding Handover ● Coordinate pre-onboarding preparation, including candidate document collection, start date confirmation, employment information, and required joining arrangements. ● Ensure new joiner information is properly handed over to HR Operations before the employee’s start date. ● Coordinate with relevant departments to prepare basic work arrangements such as reporting line, work location, uniform/PPE, tools, or other role-related requirements where applicable. ● Follow up on new joiner arrival and support the first-day onboarding arrangement to ensure a smooth joining experience. ● Provide recruitment-to-onboarding handover records to support HR Operations, training, and employee follow-up. 5. Recruitment Reporting & Process Improvement ● Maintain recruitment tracking reports, including CV received, screening status, interview progress, hiring status, time-to-fill, source effectiveness, and candidate pool updates. ● Monitor recruitment market trends, salary expectations, competitor hiring movement, and candidate availability to support better hiring decisions. ● Use recruitment data and channel performance to provide insights and improve sourcing effectiveness. ● Support the HR Manager in improving recruitment workflows, recruitment-related SOPs, interview forms, tracking tools, and candidate database management. ● Ensure recruitment practices and candidate records are handled professionally, confidentially, and in line with company policy and labor law requirements.

Job Requirements

● Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
● Minimum 2-3 years of experience in Talent Acquisition, Recruitment, Employer Branding, or HR-related functions.
● Proven experience managing end-to-end recruitment and working with hiring managers or department heads.
● Experience handling both back-office and frontline/operation recruitment is preferred.
● Experience in employer branding, social media recruitment, candidate engagement, or recruitment content coordination is an advantage.
● Experience working with schools, TVET institutions, communities, referrals, or manpower networks is an advantage.
● Good understanding of sourcing channels, talent pipelines, recruitment tracking, candidate market trends, and recruitment reporting.
● Strong communication, coordination, follow-up, stakeholder management, and problem-solving skills.
● Able to work under pressure and support urgent recruitment needs in a fast-moving service environment.
● Detail-oriented, proactive, accountable, and able to manage multiple vacancies at the same time.
● Good command of Khmer and English.
● Proficient in Microsoft Office, Google Workspace, recruitment tracking tools, and social media recruitment platforms.