Human Resources Officer

Job Description

Supervisor: Director of HR, Support & Professional Services

Description: Training and Development Officer is responsible for overseeing the training and professional development programs within the organization. The Training and Development Officer is focusing on enhancing the skills, knowledge, and capabilities of employees within the organization. He/she encompasses various activities aimed at improving employee performance, fostering career growth, and driving organizational success through continuous learning and professional development initiatives.

*** Job Responsibilities:

• Design, develop, and implement training programs according to the needs of various departments or job roles within the organization.
• Conduct training needs analysis to identify gaps in knowledge, skills, and abilities among employees and training needs across different levels and functions of the organization.
• Facilitate training sessions, workshops, and seminars either in person or through virtual platforms. Provide engaging and interactive learning experiences for participants.
• Manage logistical aspects of training programs, including scheduling, venue arrangements, participant registrations, and tracking attendance.
• Assess the effectiveness of training programs through various evaluation methods, such as feedback surveys, assessments, and performance metrics. Use feedback to continually improve training content and delivery methods.
• Advise employees on career development opportunities and assist in creating individual development plans. Coordinate with managers to support ongoing learning initiatives.
• Work closely with Department Head, subject matter experts, and external training providers to coordinate learning initiatives and align training efforts with organizational goals.
• Recommend relevant learning opportunities and resources to foster continuous growth and career advancement.
• Provide regular reports and updates to management on training activities, outcomes, and future plans.
• Use data and insights to continuously improve and refine learning programs based on learner feedback and organizational needs.

Job Requirements

• Bachelor’s degree in Human Resources, Management, or a related field.
• At least 2 years of experiences in learning and development or relevant experiences.
• Proven experience in designing and delivering training programs, preferably in a corporate setting.
• Excellent communication and presentation skills, with the ability to engage and inspire learners.
• Analytical skills to assess training needs, evaluate program effectiveness, and make data-driven decisions.
• Good commands in English and Khmer (writing, listening, and speaking).
• Good Computer skills in Microsoft Word, Excel, PowerPoint.
• Ability to collaborate effectively with stakeholders at all levels of the organization.
• Commitment to continuous learning and staying updated on industry trends and best practices in learning and development.