Relationship Manager

JOB RESPONSIBILITIES

• Maintain and grow a profitable book of business through establishing effective referral networks including internal relationships, existing customers, and local market activities to broadly promote the Banks’ products and services
• Build new potential and commercial client base through network referrals, sourcing, and meeting with them
• Provide financial recommendations that are tailored to clients’ needs by developing an in-depth knowledge of the Bank’s products and services as well as analyzing the needs of clients and prospects in order to attract and retain them
• Direct and supervise ongoing client and customer relationship management by monitoring client financial implementation plan and negotiating on pricing in order to effectively recommend appropriate products and services
• Develop and implement effective customer retention strategies to increase customer value and encourage them to re-purchase and evangelize the Bank’s products and services
• App Activation, Upgrade KYC, Internet Banking
• Keep a close eye on the Bank’s local competitors on what they are doing and how they are performing to make an effective plan to gain the market share
• Keep promoting the Bank’s products and services to increase brand awareness and customer traffic
• Perform other tasks as assigned by management

JOB REQUIREMENTS

• Bachelor’s degree in accounting, finances, banking, business administration, economics, or related field
• At least 3 years experiences with Financial Institution, and a year’s experiences in Market and Liquidity Management
• Good knowledge of Cambodian banking regulations covering on Market and Liquidity
• Good knowledge of data management and analysis