Client Billing Executive

Description

ROLES & RESPONSIBILITIES:
• Report to Head of Client Billing and Assistant Manager
• Supervising cash collection/client billing teams
• Coordination between team leader of Billing & Cash Collection
• Payment posting process in the system
• Actively follow up and collect on all electronic payment, including resolution of any billing errors issues
• Following operation procedures.
• Responsible for handing customer service issues in a timely manner on customer request.
• Perform other duties as required.
• Weekly meetings with relevant Depts to review applications and any billing issues to be resolved.

Requirements

QUALIFICATIONS & REQUIREMENTS:
• Must be able to work independently.
• Must be detail oriented and organized. Proficiency in Microsoft Office especially in Excel.
• Well versed in customer service and negotiation skills
• 2+ years and more experience preferable
• Familiarity with billing software and systems
• Strong communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Knowledge of regulatory requirements related to billing and collections
• Experience in ISP billing is a plus.

Benefits

Uniform Provided

Salary + Allowance

Career Growth Opportunities