Cashier

Workplace Circumstances

• Environment: Educational (schools / universities etc.)
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Reports To: Finance Manager

Business Unit: Finance

The Cashier will manage daily financial transactions for E.L.A English Language Academy Co., Ltd., including processing student tuition fees, book sales, and issuing official receipts. The role ensures accurate financial record-keeping, provides excellent customer service at the front desk, and supports the administrative team in maintaining smooth operations during student enrollment periods.

This position requires high integrity, strict attention to detail, and the ability to handle cash and digital payments securely while interacting professionally with students, parents, and staff.

Duties & Responsibilities

• Payment processing & Invoicing
• Accurately process tuition fees, registration fees, placement test fees, and course material purchases.
• Issue receipts, and process refunds according to school policy.
• Handle multiple payment methods including cash, credit/debit cards, and bank transfers (e.g., KHQR/ABA).
• Cash Management & Reporting
• Reconcile daily cash register and digital transactions at the end of each shift.
• Prepare daily and weekly cash collection reports for the Finance Department.
• Ensure sufficient small change is available at the payment counter.
• Assist in depositing cash into the company bank account as required securely.
• Student Account Management
• Update and maintain accurate student payment records in the school's database/management system.
• Keep track of installment plans and follow up on outstanding tuition fees with students or parents respectfully.
• Issue payment reminder notices prior to the start of new academic terms.
• Customer Service & Administration
• Welcome students and parents at the payment counter with a professional and friendly attitude.
• Answer basic inquiries regarding course fees, payment policies, discounts, and current promotional offers.
• Collaborate with the admissions and front desk teams to ensure a seamless registration experience.
• General: Perform other tasks as reasonably instructed by the immediate supervisor.

Languages

• Khmer - Good
• English - Good

Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.

Work History

• Cashier or in a cash-handling role, preferably in an educational institution, retail, or service industry for 1 to 2 years

General & Technical Skills

• Solid understanding of basic accounting principles and cash reconciliation.
• Good communication skills in Khmer and English to interact with students and parents effectively.
• Basic computer literacy and proficiency in MS Excel and Word.
• Experience using school management software, accounting systems, or POS terminals.

Soft Skills

• High level of integrity, honesty, and attention to detail.
• Excellent customer service skills with a patient and polite demeanor.
• Ability to work accurately and efficiently under pressure, especially during peak term enrollment intakes.
• Flexibility to work in shifts if required by the academy's operating hours.