Head of Sales

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

The Head of Sales will be responsible for managing sales activities, developing new business opportunities, maintaining strong customer relationships, and achieving company sales targets across multiple product categories.

Duties & Responsibilities

• Lead, supervise, and motivate the sales team to achieve monthly and quarterly sales targets. Develop and implement effective sales strategies and business development plans.
• Identify and develop new customers, including hotels, resorts, restaurants, businesses, and other potential clients.
• Maintain strong and professional relationships with existing customers.
• Conduct customer visits, product presentations, demonstrations, and negotiations. Understand customer requirements and recommend suitable products and solutions. Prepare quotations, sales proposals, contracts, and follow up on sales opportunities. Monitor sales performance, market trends, competitors, and customer feedback.
• Coordinate closely with Management, Procurement, Warehouse, Finance, and Operations to ensure smooth order fulfillment and customer service.
• Monitor sales pipeline, monthly targets, customer accounts, and collection status.
• Coach and develop sales team members to improve their product knowledge, communication, negotiation, and closing skills.
• Prepare regular sales reports and provide updates to management.
• Ensure professional customer service and represent the company professionally in the market.

Benefits

• Competitive base salary
• Sales commission / incentives
• Training and development opportunities
• Career growth opportunities
• Travel allowance / company support (if applicable)
• Yearly Bonus
• NSSF
• Annual leave/Sick leave
• Public holiday follows the Royal Government of Cambodia
• Seniority pays

Qualifications

• Bachelor's Degree in Business Administration, Sales, Marketing, Hospitality Management, or a related field

Work History

• Sales Management or Business Development for 3 years as a minimum

General & Technical Skills

• Experience in hotel supplies, hospitality products, chemicals, cleaning equipment, kitchen equipment, or related industries is highly preferred.
• Strong leadership, communication, negotiation, and presentation skills.
• Proven ability to develop new customers and achieve sales targets.
• Good understanding of the Phnom Penh business and hospitality market.

Soft Skills

• Ability to work independently and effectively manage a sales team.
• Strong customer-service mindset and professional attitude.
• Willingness to travel for customer visits when required.