Sales Administrator

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Kampong Chhnang Province

Position Summary

REPORT TO: Clusters Sales and Marketing Manager

FUNCTION: Sales / Marketing, Business Administration

LOCATION: Kampong Chhnang Province

SALARY: Competitive

Duties & Responsibilities

• Sales Coordination & Order Management
• Receive and process customer orders accurately and in a timely manner
• Coordinate with production teams (Aquaculture, Chicken, Horticulture, Butchery, Bakery and Manufacturing) on order availability and delivery timelines
• Follow up on order status and ensure on-time delivery
• Update and maintain the order tracking system
• Customer Support
• Act as the first point of contact for customer inquiries related to orders, delivery, and product availability
• Support the sales team in maintaining strong client relationships
• Handle basic complaints and escalate issues when necessary
• Payment update and collection.
• Payment Follow-up & Coordination
• Track customer payments and maintain updated payment records
• Follow up with customers on pending and overdue payments
• Coordinate with the Finance team to confirm payment receipts and resolve discrepancies
• Support collection processes to ensure timely cash flow
• Internal Communication
• Bridge communication between Sales and Production teams to avoid delays or misalignment
• Ensure all departments are aligned on order quantity, specifications, and deadlines
• Support coordination for urgent or last-minute orders
• Sales Reporting & Data Management
• Prepare daily, weekly, and monthly sales reports
• Track sales performance by product category and client
• Maintain accurate customer database and sales records
• Support forecasting by providing data insights
• Documentation & Administration
• Prepare quotations, invoices, delivery notes, and contracts
• Ensure all sales documents are properly filed and updated
• Assist in contract and pricing documentation
• Support Sales & Marketing Activities
• Assist in preparing sales presentations and proposals
• Support promotional activities and campaigns
• Coordinate logistics for client meetings or events

Benefits

• Free accommodation
• 3 meals per day
• Seniority payment
• Health insurance
• Other attractive benefits

Languages

• Khmer - Good
• English - Good

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or related field

Work History

• Sales support, admin, or coordination role for 1 to 2 years as a minimum
• Marketing, preferably in FMCG, retail, or food products (fresh graduates are encouraged to apply). for 1 to 3 years

General & Technical Skills

• Experience in FMCG, agriculture, or food production is an advantage
• Strong organizational and multitasking skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Good communication skills in Khmer and English.
• Proficiency in Microsoft Office; Canva/Photoshop skills are a plus.
• Strong content creation and social media management skills.
• Knowledge of Phnom Penh’s retail is an advantage.
• Ability to travel as required.

Soft Skills

• Good communication and coordination ability
• Attention to detail and accuracy
• Ability to work under pressure and handle multiple projects