Human Resources Operations Officer

Job Description

About us

KYŌ Restaurant Group is a Japanese-focused food and beverage group founded in Cambodia in 2020. The group began with KYŌ Omakase and has since expanded into multiple dining concepts ranging from omakase to modern shabu, handroll bar, and Yakiniku.
Today, KYŌ Restaurant Group focuses on operating at consistently high standards to deliver not only great food, but personalized experiences. We want to continue strengthening our systems and processes so we can scale faster, smarter and with consistency.

JOB SUMMARY

The Human Resources Operations Officer keeps employee records, attendance data and HR documents accurate and up to date for assigned restaurants and head office departments. The position is accountable for on-time monthly attendance reports and correct employee data that support payroll preparation and compliance. The jobholder follows HR SOPs, prepares documents for review, and reports problems to the Human Resources Operations Supervisor.

JOB RESPONSIBILITIES

•Prepare monthly attendance, leave and overtime reports for assigned sites from approved records, and enter manual attendance sheets within 2 working days.
•Register new employees in the attendance system, and prepare ID cards that show the employing company, after the employer signs the contract.
•Prepare employment certificates, bank letters and other HR letters on the correct company letterhead within the agreed turnaround time.
•Submit National Social Security Fund (NSSF) and insurance enrollment forms and supporting documents for new and leaving employees.
•Update the HR Key Date Tracker and prepare draft probation letters for the supervisor's review.
•Enter promotion, transfer and resignation records in the HR information system using the approved effective dates.
•Collect signed contracts, the food handler health declaration before the first shift, and other forms, and follow up on missing items.
•File working copies of leave forms, exit clearance records and training certificates within 5 working days, and send originals to the employer's file.
•Report data errors, missing documents and system problems to the Human Resources Operations Supervisor without delay.
•Perform other tasks assigned by the line manager.

Job Requirements

MINIMUM JOB REQUIREMENT

•Diploma, Bachelor's degree or vocational training in Human Resources Management, Business Administration or a related field.
•3 or more years of HR operations or HR administration experience, including payroll inputs.
•Good knowledge of employment contracts, the Cambodian Labor Law and NSSF procedures.
•Able to apply company policies and labor rules correctly to individual cases, and to write objective investigation findings.
•Skilled user of office software, spreadsheets and HR information systems.
•Fluent Khmer and good working English.
•Confidentiality, fairness and the ability to guide junior staff clearly.

COMMUNICATION REQUIREMENT

INTERNAL
•Human Resources Operations Supervisor
•Human Resources Operations Officers
•Human Resources Intern
•Restaurant Managers
•Accounting Manager

EXTERNAL
•National Social Security Fund
•Insurance providers
•Banks, for salary account letters

TRAVEL REQUIREMENT
☒ Yes ☐ No
If Yes, specify frequency: Ad hoc.

Why work with us?

By joining KYŌ Restaurant Group, you become part of a team driven by craftsmanship, hospitality, and the pursuit of excellence. We are passionate individuals who believe that great dining experiences are created through precision, teamwork, creativity, and genuine care for people.
At KYŌ, we strive to build an environment where every team member is empowered to grow, contribute ideas, and take pride in shaping memorable experiences for our guests. As we continue expanding our brands and redefining modern Japanese dining in Cambodia, we believe our success is built not by one person, but by the collective passion and dedication of our people.

How to apply

If you are someone who values growth, discipline, collaboration, and meaningful hospitality, we invite you to apply via below:
Email : KOUNGHENG.LIM@kyorestaurants.com and hellohr@sathawat.com

Kindly note that only shortlisted candidates will be contacted for interview!