Sales Officer

Workplace Circumstances

• Environment: Hospitality / Hotel
• Languages: English, Khmer
• Location: Phnom Penh

Duties & Responsibilities

• Actively seek and pursue new sales opportunities within the assigned segment.
• Arrange meetings with potential clients, listen to their needs and concerns, and provide suitable accommodations.
• Collaborate closely with the Front Office team to ensure seamless payment processing and booking arrangements.
• Negotiate and close deals, handle customer complaints, and address special requests.
• Provide feedback on changing market conditions, competitive trends, and sales solicitation outcomes.
• Cultivate and maintain strong relationships with travel agencies, online travel agencies, and corporate clients (depending on the assigned segment).
• Represent the hotel in various events and exhibitions to showcase its offerings.
• Conduct daily sales calls, arrange site inspection trips, and follow up on business leads.

Benefits

• Competitive salary
• Duty Meal
• Local Insurance – NSSF
• Performance-based bonuses
• Health and wellness benefits
• Opportunities for career growth in a dynamic international hospitality setting
• A chance to lead one of Phnom Penh’s most prestigious hotel apartments

Qualifications

• Bachelor's Degree

Work History

• Sales and marketing or a related professional area, preferably within the hotel industry for 1 year as a minimum

General & Technical Skills

• Good knowledge of the various hotel market segments.
• Excellent communication and interpersonal skills.
• Demonstrated ability to establish and maintain client relationships.
• Proficiency in utilizing sales software and CRM systems, such as Opera PMS.

Soft Skills

• Self-motivated with a proactive approach to sales.
• Capable of working independently and collaboratively within a team.