Strategic Initiatives & Engagement Lead

Job Purpose

As the Strategic Initiatives & Engagement Lead, you will play a pivotal role in advancing the company’s strategic priorities by orchestrating high-impact projects and fostering a culture of engagement across teams. Embedded in the Office of the CEO, this role serves as a key enabler—bridging the leadership’s vision with execution on the ground, especially across commercial, operational, and frontline functions. You will act as the central coordinator for cross-functional initiatives, market engagement activities, and strategic communications, ensuring alignment, momentum, and impact.

Job Responsibilities

• Partner with company leadership to drive the execution of critical, cross-functional initiatives aligned with strategic priorities.
• Lead and manage key projects, ensuring delivery on time, within scope, and aligned to intended business outcomes.
• Act as the conduit between leadership and frontline operations—capturing insights during field visits and market interactions, translating them into actionable recommendations.
• Develop and execute engagement programs that foster alignment, motivation, and culture-building across regions and departments.
• Track progress and health of strategic initiatives, flagging risks, and facilitating course correction where necessary.
• Coordinate internal stakeholder alignment across functions such as Commercial, Technology, HR, and Finance to support execution at scale.
• Create structured executive updates, briefing notes, and storytelling content to support strategic communication and leadership visibility.
• Support change management and transformation efforts through hands-on program coordination, feedback loops, and communications support.
• Act as a culture ambassador, helping embed core values and connect teams to the company’s mission and customer-centric strategy. 

Job Requirements

Qualifications

• Bachelor’s degree in Business, Communications, Engineering, or a related field; advanced degree is a plus.
• 5+ years of experience in strategy execution, project management, or business transformation—preferably in telecom, technology, or digital sectors.
• Demonstrated ability to lead complex, cross-functional initiatives in high-growth or evolving environments.
• Excellent interpersonal skills with the ability to engage with both executives and frontline teams.
• Strong business acumen and understanding of mobile network operations, customer experience, and market dynamics.
• Proficient in synthesizing qualitative and quantitative information into clear, actionable insights.
• High integrity, discretion, and emotional intelligence in handling sensitive or high-stakes matters.
• Bilingual or multilingual communication skills are a strong advantage.

Core Competencies

• Strategic project planning and execution
• Cross-functional collaboration and influence
• Employee and stakeholder engagement
• Structured thinking and communication
• Field and customer insight synthesis
• Agility in fast-paced, tech-driven environments