HR Supervisor

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Department: Human Resources & Administration (HRA)

Working Days: Monday – Friday

Working Hours: 9:00 AM – 6:00 PM (Monday – Friday)

Report to: Senior HRBP Manager

The HR Supervisor is responsible for overseeing daily human resources operations, ensuring effective implementation of HR policies and procedures, and maintaining compliance with Cambodian Labour Law. This role supervises recruitment, employee lifecycle management, payroll administration, performance management, employee relations, and HR compliance while supporting the Senior HRBP Manager in improving HR processes and organizational effectiveness.

Duties & Responsibilities

• HR Operations & Administration
• Oversee daily HR operations, ensuring processes are efficient, accurate, and aligned with company policies.
• Supervise employee lifecycle processes, including onboarding, probation, confirmation, employment changes, and offboarding.
• Ensure proper maintenance of employee records, contracts, HR databases, and documentation.
• Implement and monitor HR policies, procedures, and standard operating procedures (SOPs).
• Talent Acquisition & Workforce Planning
• Supervise recruitment activities, including sourcing, screening, interviewing, selection, and offer management.
• Monitor recruitment progress to ensure vacancies are filled within approved timelines and budgets.
• Support workforce planning, recruitment initiatives, and employer branding activities.
• Compensation, Benefits & Payroll Management
• Review and verify monthly payroll inputs, including attendance, overtime, leave, allowances, and deductions.
• Oversee employee benefits administration and ensure accurate implementation of company policies and statutory entitlements.
• Coordinate with Finance to resolve payroll discrepancies and support statutory payroll requirements.
• Monitor salary adjustments, employment changes, and other compensation-related matters.
• Employee Relations & Engagement
• Handle employee concerns, grievances, and workplace conflicts, escalating sensitive cases when necessary.
• Support disciplinary procedures and ensure fair implementation of company policies.
• Coordinate employee engagement, recognition, and workplace well-being initiatives.
• Recommend improvements to employee satisfaction, communication, and retention.
• Performance Management & Learning Development
• Monitor probation evaluations, performance reviews, and performance improvement plans (PIPs).
• Coordinate with managers to ensure timely completion of performance assessments and employee development plans.
• Identify training needs and support the implementation of learning and development activities.
• Monitor training effectiveness and maintain oversight of employee development records.
• Labour Compliance & HR Reporting
• Ensure HR practices comply with Cambodian Labour Law and applicable employment regulations.
• Oversee employment contracts, NSSF administration, required MLVT reporting, and LACMS-related activities.
• Monitor statutory deadlines and support labour inspections, compliance reviews, and audits.
• Review HR reports and workforce metrics, including headcount, turnover, recruitment, attendance, and leave.

Benefits

• Competitive salary based on experience and qualifications.
• Public holidays and annual leave in accordance with Cambodian Labour Law.
• NSSF registration and coverage as applicable.
• Professional development and career growth opportunities.
• Collaborative and professional working environment.
• Seniority Pay

Languages

• Khmer - Good
• English - Good

Qualifications

• Bachelor's Degree in Human Resource Management, Business Administration, Management, or a related field

General & Technical Skills

• Minimum 4–6 years of relevant HR experience, including supervisory or senior HR responsibilities.
• Strong knowledge of Cambodian Labour Law, NSSF, employment contracts, and HR compliance.
• Practical experience in recruitment, payroll, employee relations, and performance management.
• Proficiency in Microsoft Office and familiarity with HRIS or HR management systems.
• Good command of Khmer and English, both written and spoken.
• HR operations management and regulatory compliance.
• Analytical thinking and HR reporting.

Soft Skills

• Leadership, supervision, and team development.
• Problem-solving, decision-making, and conflict resolution.
• Strong communication and interpersonal skills.
• Planning, organization, and time management.
• Professionalism, confidentiality, and integrity.