Dealer Relationship Officer

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Location: Head Office

Duties & Responsibilities

• Develop and maintain strong relationships with motorcycle, tricycle, passenger car, truck, and other automotive dealers through regular visits to generate business opportunities.
• Promote LOLC Auto Finance products, financing solutions, and promotional campaigns to dealers and their sales teams.
• Generate customer referrals, coordinate with branches, and monitor cases from inquiry to loan disbursement.
• Work closely with BMs, HFSAs, FSAs, and relate teams to resolve issues and support business growth.
• Increase active dealers and facilitate the registration of new dealers with LOLC to expand the dealer network and business opportunities.
• Collect dealer feedback, monitor competitor activities, and recommend business improvement initiatives.
• Ensure LOLC branding materials and promotional displays are properly maintained at dealer locations.
• Prepare and submit timely reports on dealer visits, customer referrals, sales performance, market intelligence, and business opportunities.
• Ensure compliance with LOLC policies, operational procedures, and regulatory requirements in all dealer relationship activities.
• Perform any other duties assigned by the Auto Finance Unit Manager.

Languages

• English - Good
• Chinese - Simplified is preferred

Qualifications

• Bachelor's Degree in Finance and Banking, Economics and other related field.

Work History

• Leasing or credit field for 2 years as a minimum

General & Technical Skills

• Can speak and write English.
• Can speak Chinese is a plus.
• Have good computer skills

Soft Skills

• Good inter-personal skills.
• Be able to work under pressure.