Section Head QA & Process Improvement

Job Description

• Lead QA for ISO 22000:2018 & GHP/HACCP 2022, auditing, planning, monitoring to ensure Warehouse Operation are compiled and meet certification standards.
• Develop and maintain the Quality Management System (QMS) aligned with ISO standards.
• Develop and manage project plans, timelines, and deliverable to ensure smooth execution and successful handover to operations.
• Conduct internal audits and support external audits.
• Conduct risk assessments, safety inspections, and corrective action.
• Work closely with Food Safety Team to ensure all document are completed on timely manner and data accuracy.
• Collaborate with each department on QHSE to meet company standard of safety
• Provide Training initiative related to QHSE to internal/external partner SCGJWD CAM BU.
• Lead and oversee end-to-end project implementation for new clients, warehouses, solutions, and supply chain initiatives.
• Work closely with Warehouse Team to initiate warehouse improvement and planning.
• Design and implement QA frameworks and SOPs that improve compliance and customer experience.
• Facilitate training, SOP development, and knowledge transfer to operations teams post-implementation. Prepare project status reports for management and clients, and maintain documentation including SOPs, KPIs, and project handover manuals.
• Coordinate cross-functionally with operations, IT, finance, and food safety teams to integrate systems, processes and compliance standards.
• Others task assigned by manager.

Job Requirements

• Bachelor’s degree in Environmental Science, Occupational Health & Safety, or related field.
• Strong knowledge of QA, Warehouse process and supply chain
• Excellent stakeholder engagement, communication, and leadership skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Familiarity with ISO 22000:2018 standards.
• Minimum 3–5 years of relevant experience in QSHE in logistics or related industries.