Program Coordinator

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Report to Cambodia General Manager

Working days: Flexible

This position of Program Coordinator is responsible for supporting the planning, coordination, implementation, monitoring, and reporting of ARCDO programs and projects. The position works closely with the management team, program staff, communities, local authorities, partners, and other stakeholders to ensure programs are implemented effectively, on time, within approved budgets, and in accordance with ARCDO policies and standards.

The position requires regular field engagement and a strong commitment to community development and sustainable impact.

ករណីកិច្ច និងការទទួលខុសត្រូវ

• Support annual, quarterly and monthly program planning with the Cambodia General Manager and relevant Department Heads.
• Translate approved program plans into practical activity schedules, milestones and task requirements.
• Maintain a centralized and up-to-date program and activity calendar.
• Coordinate dates, locations, people, materials, transport and other operational requirements.
• Track assigned activities and follow up on milestones, deadlines and outstanding actions.
• Coordinate and support implementation of approved education, social development, economic/livelihood, infrastructure and community activities.
• Coordinate field teams, volunteers, facilitators and project-assigned personnel during assigned activities.
• Ensure field activities are implemented according to approved plans, instructions and applicable procedures.
• Identify operational bottlenecks and escalate significant issues promptly.
• Support participant safety, orderly field delivery and respectful engagement with communities.
• Track implementation progress against approved workplans and agreed activity indicators.
• Maintain activity status records, action trackers and progress logs.
• Support collection and verification of beneficiary numbers, attendance, outputs and other required program data.
• Identify delivery risks, delays, resource gaps and implementation challenges at an early stage.
• Prepare concise weekly program updates for the Cambodia General Manager and relevant Department Heads.
• Support preparation of monthly program and activity reports using quantitative and qualitative information.
• Maintain complete, accurate and organized project records in ARCDO's approved digital filing system.
• Collect and organize attendance records, photographs, beneficiary information, handover documents and other required evidence.
• Support preparation of documentation required for management, funders and AusRelief HQ.
• Coordinate professionally with community and village leaders, schools, teachers, beneficiaries, families and local stakeholders.
• Support community orientation meetings, beneficiary identification and needs assessment activities.
• Coordinate required communications and administrative notifications with relevant local authorities.
• Represent ARCDO professionally and communicate approved program information accurately and respectfully.
• Coordinate approved procurement and delivery requirements with Administration & Finance.
• Support quotation gathering, purchasing coordination and delivery inspection in accordance with applicable procedures.
• Coordinate transport, vehicle arrangements, fuel, accommodation, venues, equipment and field supplies.
• Maintain activity readiness checklists and ensure required resources are available before field deployment.
• Submit receipts, advances and supporting documents in accordance with ARCDO financial procedures.
• Use approved monitoring and data-collection tools to support field monitoring.
• Track planned targets against actual outputs and document implementation results.
• Capture community feedback, challenges and lessons learned.
• Support post-activity reviews and practical recommendations for improvement.
• Identify practical opportunities to improve coordination, workflows and communication.
• Support development and refinement of SOPs, checklists, templates and tracking systems.
• Promote consistent use of ARCDO reporting, filing and documentation standards.
• Support effective use of Microsoft 365 and other approved digital tools for program coordination.

ភាសា

• ខ្មែរ - យ៉ាងរលូនគឺត្រូវការចាំបាច់
• អង់គ្លេស - យ៉ាងរលូនត្រូវបានផ្តល់អាទិភាព

កម្រិតវប្បធម៌

• បរិញ្ញាបត្រជាន់ខ្ពស់ត្រូវបានផ្តល់អាទិភាព
• បរិញ្ញាបត្រ ផ្នែក Bachelor's degree in Development Studies, Social Sciences, Business Administration, Project Management, Public Administration, or a related field.គឺត្រូវការចាំបាច់

ប្រវត្តិការងារ

• Program Managementផ្នែកអង្គការក្រៅរដ្ឋាភិបាល និងការអភិវឌ្ឍន៍សហគមន៍រយៈពេល ២ ទៅ ៣ ឆ្នាំគឺត្រូវការចាំបាច់
• Demonstrated experience coordinating projects or development programs from planning through implementation and reportingផ្នែកអង្គការក្រៅរដ្ឋាភិបាល និងការអភិវឌ្ឍន៍សហគមន៍រយៈពេល ២ ទៅ ៣ ឆ្នាំ
• Experience preparing project reports, activity plans, budgets, and supporting documentationផ្នែកអង្គការក្រៅរដ្ឋាភិបាល និងការអភិវឌ្ឍន៍សហគមន៍រយៈពេល ២ ទៅ ៣ ឆ្នាំ

ជំនាញទូទៅ និងបច្ចេកទេស

• Program and project planning and coordination.
• Project monitoring and reporting.
• Community engagement and needs assessment.
• Basic budgeting and financial monitoring.
• Data collection and documentation.
• Report writing and presentation.
• Microsoft Office, particularly Word, Excel, and PowerPoint.
• Good organizational and time-management skills.
• Ability to prepare clear project documentation and maintain accurate records.
• Understanding of NGO/community development principles and safeguarding practices.

ជំនាញទន់

• Strong communication and interpersonal skills.
• Teamwork and collaboration.
• Leadership and coordination skills.
• Problem-solving and decision-making.
• Initiative and ability to work independently.
• Adaptability and willingness to work in different field environments.
• Strong sense of responsibility, integrity, and accountability.
• Respectful and culturally sensitive when working with communities.
• Commitment to ARCDO's mission and values.

Duties & Responsibilities

• Support annual, quarterly and monthly program planning with the Cambodia General Manager and relevant Department Heads.
• Translate approved program plans into practical activity schedules, milestones and task requirements.
• Maintain a centralized and up-to-date program and activity calendar.
• Coordinate dates, locations, people, materials, transport and other operational requirements.
• Track assigned activities and follow up on milestones, deadlines and outstanding actions.
• Coordinate and support implementation of approved education, social development, economic/livelihood, infrastructure and community activities.
• Coordinate field teams, volunteers, facilitators and project-assigned personnel during assigned activities.
• Ensure field activities are implemented according to approved plans, instructions and applicable procedures.
• Identify operational bottlenecks and escalate significant issues promptly.
• Support participant safety, orderly field delivery and respectful engagement with communities.
• Track implementation progress against approved workplans and agreed activity indicators.
• Maintain activity status records, action trackers and progress logs.
• Support collection and verification of beneficiary numbers, attendance, outputs and other required program data.
• Identify delivery risks, delays, resource gaps and implementation challenges at an early stage.
• Prepare concise weekly program updates for the Cambodia General Manager and relevant Department Heads.
• Support preparation of monthly program and activity reports using quantitative and qualitative information.
• Maintain complete, accurate and organized project records in ARCDO's approved digital filing system.
• Collect and organize attendance records, photographs, beneficiary information, handover documents and other required evidence.
• Support preparation of documentation required for management, funders and AusRelief HQ.
• Coordinate professionally with community and village leaders, schools, teachers, beneficiaries, families and local stakeholders.
• Support community orientation meetings, beneficiary identification and needs assessment activities.
• Coordinate required communications and administrative notifications with relevant local authorities.
• Represent ARCDO professionally and communicate approved program information accurately and respectfully.
• Coordinate approved procurement and delivery requirements with Administration & Finance.
• Support quotation gathering, purchasing coordination and delivery inspection in accordance with applicable procedures.
• Coordinate transport, vehicle arrangements, fuel, accommodation, venues, equipment and field supplies.
• Maintain activity readiness checklists and ensure required resources are available before field deployment.
• Submit receipts, advances and supporting documents in accordance with ARCDO financial procedures.
• Use approved monitoring and data-collection tools to support field monitoring.
• Track planned targets against actual outputs and document implementation results.
• Capture community feedback, challenges and lessons learned.
• Support post-activity reviews and practical recommendations for improvement.
• Identify practical opportunities to improve coordination, workflows and communication.
• Support development and refinement of SOPs, checklists, templates and tracking systems.
• Promote consistent use of ARCDO reporting, filing and documentation standards.
• Support effective use of Microsoft 365 and other approved digital tools for program coordination.

Languages

• Khmer - Fluent is required
• English - Fluent is preferred

Qualifications

• Master's Degree is preferred
• Bachelor's Degree in Bachelor's degree in Development Studies, Social Sciences, Business Administration, Project Management, Public Administration, or a related field. is required

Work History

• Program Management in NGOs and Community Development for 2 to 3 years is required
• Demonstrated experience coordinating projects or development programs from planning through implementation and reporting in NGOs and Community Development for 2 to 3 years
• Experience preparing project reports, activity plans, budgets, and supporting documentation in NGOs and Community Development for 2 to 3 years

General & Technical Skills

• Program and project planning and coordination.
• Project monitoring and reporting.
• Community engagement and needs assessment.
• Basic budgeting and financial monitoring.
• Data collection and documentation.
• Report writing and presentation.
• Microsoft Office, particularly Word, Excel, and PowerPoint.
• Good organizational and time-management skills.
• Ability to prepare clear project documentation and maintain accurate records.
• Understanding of NGO/community development principles and safeguarding practices.

Soft Skills

• Strong communication and interpersonal skills.
• Teamwork and collaboration.
• Leadership and coordination skills.
• Problem-solving and decision-making.
• Initiative and ability to work independently.
• Adaptability and willingness to work in different field environments.
• Strong sense of responsibility, integrity, and accountability.
• Respectful and culturally sensitive when working with communities.
• Commitment to ARCDO's mission and values.

职责和责任

• Support annual, quarterly and monthly program planning with the Cambodia General Manager and relevant Department Heads.
• Translate approved program plans into practical activity schedules, milestones and task requirements.
• Maintain a centralized and up-to-date program and activity calendar.
• Coordinate dates, locations, people, materials, transport and other operational requirements.
• Track assigned activities and follow up on milestones, deadlines and outstanding actions.
• Coordinate and support implementation of approved education, social development, economic/livelihood, infrastructure and community activities.
• Coordinate field teams, volunteers, facilitators and project-assigned personnel during assigned activities.
• Ensure field activities are implemented according to approved plans, instructions and applicable procedures.
• Identify operational bottlenecks and escalate significant issues promptly.
• Support participant safety, orderly field delivery and respectful engagement with communities.
• Track implementation progress against approved workplans and agreed activity indicators.
• Maintain activity status records, action trackers and progress logs.
• Support collection and verification of beneficiary numbers, attendance, outputs and other required program data.
• Identify delivery risks, delays, resource gaps and implementation challenges at an early stage.
• Prepare concise weekly program updates for the Cambodia General Manager and relevant Department Heads.
• Support preparation of monthly program and activity reports using quantitative and qualitative information.
• Maintain complete, accurate and organized project records in ARCDO's approved digital filing system.
• Collect and organize attendance records, photographs, beneficiary information, handover documents and other required evidence.
• Support preparation of documentation required for management, funders and AusRelief HQ.
• Coordinate professionally with community and village leaders, schools, teachers, beneficiaries, families and local stakeholders.
• Support community orientation meetings, beneficiary identification and needs assessment activities.
• Coordinate required communications and administrative notifications with relevant local authorities.
• Represent ARCDO professionally and communicate approved program information accurately and respectfully.
• Coordinate approved procurement and delivery requirements with Administration & Finance.
• Support quotation gathering, purchasing coordination and delivery inspection in accordance with applicable procedures.
• Coordinate transport, vehicle arrangements, fuel, accommodation, venues, equipment and field supplies.
• Maintain activity readiness checklists and ensure required resources are available before field deployment.
• Submit receipts, advances and supporting documents in accordance with ARCDO financial procedures.
• Use approved monitoring and data-collection tools to support field monitoring.
• Track planned targets against actual outputs and document implementation results.
• Capture community feedback, challenges and lessons learned.
• Support post-activity reviews and practical recommendations for improvement.
• Identify practical opportunities to improve coordination, workflows and communication.
• Support development and refinement of SOPs, checklists, templates and tracking systems.
• Promote consistent use of ARCDO reporting, filing and documentation standards.
• Support effective use of Microsoft 365 and other approved digital tools for program coordination.

语言

• 高棉语 - 流利是必须的
• 英语 - 流利是首选

资格

• 硕士是首选
• 学士学位 在Bachelor's degree in Development Studies, Social Sciences, Business Administration, Project Management, Public Administration, or a related field.是必须的

工作经历

• Program Management 在非政府组织与社区发展 2至3年是必须的
• Demonstrated experience coordinating projects or development programs from planning through implementation and reporting 在非政府组织与社区发展 2至3年
• Experience preparing project reports, activity plans, budgets, and supporting documentation 在非政府组织与社区发展 2至3年

一般和技术技能

• Program and project planning and coordination.
• Project monitoring and reporting.
• Community engagement and needs assessment.
• Basic budgeting and financial monitoring.
• Data collection and documentation.
• Report writing and presentation.
• Microsoft Office, particularly Word, Excel, and PowerPoint.
• Good organizational and time-management skills.
• Ability to prepare clear project documentation and maintain accurate records.
• Understanding of NGO/community development principles and safeguarding practices.

软技能

• Strong communication and interpersonal skills.
• Teamwork and collaboration.
• Leadership and coordination skills.
• Problem-solving and decision-making.
• Initiative and ability to work independently.
• Adaptability and willingness to work in different field environments.
• Strong sense of responsibility, integrity, and accountability.
• Respectful and culturally sensitive when working with communities.
• Commitment to ARCDO's mission and values.