Human Resource Manager

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

We care about our team members and do our best to provide a fulfilling and healthy working environment.

• Starting date: as soon as possible
• Starting salary of 800 USD (gross) for a 40-hour week

Your will report directly to the Country Director, while working closely under the supervision of the Head of Administration. The responsibilities are divided between 2 locations – the community clinic/shelter in Beoung Tumpun and the International Training Center (ITC) at the campus of Royal University of Agriculture. Working days are commonly Monday to Friday, 8 hours per day – weekend and national holiday hours might be required on infrequent occasions. The specific responsibilities are:

Duties & Responsibilities

• Manage the implementation of SOPs, compliance with international/local WVS policies and standards and compliance with the Cambodian Labor Law.
• Manage all aspects of recruitment, onboarding and offboarding responsibilities as well as promotion-related activities.
• Manage employee growth development, establish clear employment enhancement paths and evaluate skills and capacities.
• Ensure a healthy, balanced, positive and collaborative work environment for all employees.
• Provide regular cultural sensitivity and intercultural communication training and support.
• Regularly evaluate performances and create channels for constructive feedback to help employees achieve their performance goals, while aligning them with the overall organizational goals.
• Manage payroll and benefits (bonuses, seniority payments, NSSF).
• Manage employment registrations such as those related to Ministry of Labor, visas and work permits.
• Regularly compare compensation and benefits to industry standards to ensure competitiveness.
• Oversee and manage employee relations and conflict resolution and provide regular training on communication and conflict resolution to employees.
• Prepare documents related to international travel and accommodation.
• Supervise subordinate administrative staff.
• Develop HR strategies that support the organization’s long-term goals and KPIs.
• Ensure workplace safety and standards in line with WVS policies.
• Closely work with the Country Director to achieve the goals of the organization.
• Be available on occasional weekends and national holidays, if needed (infrequent requirement).

Benefits

• 18 days of annual leave and 7 days paid sick leave (after probation)
• Policy – Provident Fund / (NSSF)
• Bonus payments according to performance (after 1-year non-probationary employment)
• Seniority payments twice a year (after probation)
• Inclusive, open-minded and modern work environment
• Long-term employment
• Promotional and growth opportunities for exceptional candidates

Languages

• English - Fluent is required
• Khmer - Fluent is required

Qualifications

• Bachelor's Degree in a relevant field, ideally Human Resource Management, Psychology or similar as a minimum

Work History

• Experience working in human resource development and management for 5 years as a minimum
• Experience working within an intercultural setting for 3 years as a minimum

General & Technical Skills

• Excellent English and Khmer language skills.
• Several years of experience in Organizational Leadership.
• Very comfortable using modern tools and technology: Trello, Slack, SharePoint, MS Office, etc.

Soft Skills

• Proactive, creative self-starter and able to work with minimal supervision.
• Outstanding people and communication skills.
• Has high emotional intelligence, self-awareness and excellent pattern recognition.
• Interested in psychology, scientifically proven communication strategies and effective conflict resolution.
• Strategic and solution-oriented forward thinker, who sees the bigger picture, and strives for excellence.
• Is self-organized, follows procedures and works with attention to detail.
• Meets deadlines and creates structured and logical output.
• Can learn new things quickly, understand abstract and complex issues independently.
• Anticipates problems and prevents them from happening.