Head Cashier

Workplace Circumstances

• Environment: Educational (schools / universities etc.)
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Reporting line: School Principal

Department: Finance Department

Division/Campus: CAP

Job Purpose/Summary

The Head Cashier role is to manage all school receipting and fee-collection activities (cash and cashless Ensuring accurate billing application, complaint receipting, timely posting, strong internal controls, excellent parents service and complete reconciliation and reporting.

Duties & Responsibilities

• Fee collection & receipting
• Collect and receipt tuition and all ancillary fee (registration, transport, lunch, uniform, school trips, exams, etc.)
• Ensure correct application of fee schedules, discounts/ scholarships. Penalties, and approvals
• Posting & reconciliation
• Ensure receipts are posted correctly in Salaarean system (student mapped, correct fee codes).
• Reconcile daily: cash, card/POS, bank transfers, online gateway vs system receipts and bank/settlement reports.
• Cash handling & controls
• Control floats, safe counts, cash pick-ups, and dual-control processes.
• Arrange timely deposits and maintain full supporting documentation.
• Investigate shortages/overages and maintain variance logs.
• Bring cash to deposit at bank
• Parent account support & dispute handling
• Handle billing/receipting queries and resolve discrepancies with supporting evidence.
• Coordinate with Admissions/Registrar for enrolment/withdrawal changes impacting billing.
• Support overdue follow-up processes in line with school policy and professionalism.
• Maintain confidentiality of parent/student financial information and proper record retention.
• Team leadership
• Schedule and supervise cashiering staff; monitor productivity and accuracy.
• Train team on systems, customer service, controls, privacy, and safeguarding requirements.
• Provide coaching and performance feedback.
• Reporting & process improvement
• Produce daily/weekly/monthly collection reports, exception reports, and reconciliation status.
• Identify process gaps and implement improvements (e.g., digitization, queue reduction, error prevention).
• Check paid and unpaid in master list
• Spot check with daily attendance of paid student