Senior Staff, Card Payment Support Unit

*Skills/ Experiences

• Bachelor degree in computer science.
• At least one-year experience in managing CMS or others System with Bank/MFI
• Computer science & engineering
• PLSQL, ORACLE, JBOSS, ISO 8583,Fiorano,JAVA, API…
• A strong desire to work in a team
• High initiative, commitment, good communication and problem-solving skills
• Computer literacy and English language proficiency.

Lead and manage tasks and duties of ATM Network & Digital Branch support office to ensure ongoing performance and achieve planned targets.
*Main Duties

• Track and monitor project progress, ensure effective implementation of new card payment

services/initiatives and perform post-implementation review after launch;

• Participates in Card Project with related parties (Risk,BA, IT, Finance, Compliance

Department and Vendor) on producing of Business requirement, functional specification
and technical System parameters configuration;

• Support and Fix all the transaction issues from all channels (ATM/POS/MOBILE/VISA &

Master NET/CSS);

• Manage SIT, QA, and UAT activities with vendor and project stakeholders, and offer

training to stakeholders/user;

• Develop, evaluate and implement new features of card system for improving of Debit,

Credit, and prepaid Card Operation and channels;

• Prepare Manual, procedure and guideline of Debit, prepaid, Credit Card Operation;
• Working with Vendor to implement project and fix all system issues;
• Keep Monitoring System performance to up and running 24/7;
• Experience with Internal Card Scheme such as Visa/Master/UPI to operate and manage both

debit and credit card operations;

• Maintenance Switching and Testing System Environment (SIT/UAT);
• Prepare monthly System Performance Report and report to Managements and relevant teams;
• Other tasks assigned by the management.