Digital Marketing & Sales Assistant

Job Description

Role Overview We operate a restaurant group with currently 6 outlets in Phnom Penh, and a craft brewery business distributing on- and offline. We are looking for a highly organized and creative Digital Marketing & Sales Assistant to support our sales and marketing activities. You will work with a local and international team of designers, business development and communication experts. The role includes the following responsibilities: a) Help manage and maintain our food delivery platforms (Grab, FoodPanda, WowNow, etc.), ensuring that menus, prices, photos and product descriptions are accurate and up to date b) Develop and execute promotions and advertising campaigns through these platforms c) Support the growth of our short-form photo and video content for our social media channels, particularly Facebook, Instagram and TikTok, with a focus on increasing our Khmer-language digital content. You will work closely with management to develop our strategy in this area. Key Responsibilities Food Delivery & E-Commerce ● Maintain restaurant accounts across food delivery platforms including, but not limited to, Grab, FoodPanada, WowNow and others ● Ensure menu items, prices, descriptions, photos and availability are accurate and up to date ● Coordinate updates to menus and promotions when products, pricing or offerings change ● Monitor online listings and identify opportunities to improve presentation and sales ● Support the planning, setup and management of promotions, discounts and advertising campaigns on delivery platforms ● Monitor campaign performance and provide basic reports and recommendations. Social Media & Content ● Assist in creating short-form photo and video content for Facebook, Instagram and TikTok ● Capture photos and videos of food, drinks, restaurants, moods, events, promotions and behind-the-scenes activities ● Help develop creative ideas and a regular schedule for social media content. ● Create and publish engaging Khmer-language content, while supporting English-language content when needed. ● Assist with basic video editing, photo editing, captions and graphic content ● Stay aware of social media trends, formats and content styles relevant to the restaurant industry. General Marketing Support ● Support the marketing team with digital campaigns, promotions and special events ● Coordinate with restaurant teams to collect information, photos and content ● Help maintain digital marketing materials and online brand information ● Track basic digital performance metrics and help identify opportunities to increase online engagement and audience growth.

Job Requirements

The ideal candidate should be able to independently produce engaging, short-form content using a smartphone and digital tools including ● Demonstrated ability to create short-form video content for TikTok, Instagram Reels and Facebook using a smartphone ● Able to manage the full basic production process, including use of AI tools and coming up with content ideas, planning shots, filming, editing and preparing content for publication ● Creative and confident taking photos and short videos using a smartphone ● Basic knowledge of video/photo editing tools such as Canva, CapCut or similar platforms ● Strong understanding of what makes short-form social media content engaging, including hooks, pacing, storytelling, trends, music, text overlays and calls to action ● Strong attention to detail, particularly with prices, menus and online information ● Good organizational and communication skills ● Able to work independently while coordinating with restaurant and marketing teams ● Strong Khmer-language skills, particularly writing, are highly desirable. Salary & Compensation Salary will be competitive and commensurate with the candidate’s experience, skills and qualifications. The position also offers opportunities for professional development, creative growth and hands-on experience in digital marketing, e-commerce and social media content creation. Interested candidates should submit: ● CV and Portfolio/Examples of previous work, including links to videos, social media content or other relevant digital work ● Links to personal or professional social media channels that demonstrate your ability to create engaging photo and video content are also encouraged. Please send your application and relevant links to daniel@hops-brewery.com with the subject line “Application: Digital Marketing Associate”