Senior Marketplace Performance Executive

Why LINE MAN Wongnai
LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform.

As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide.
Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day.

What you’ll Do:

• Drive overall growth and performance of the assigned area by managing all facets of business including fleet operations and marketing
• Oversee day-to-day operations of LINE MAN services in the local area
• Apply analytical skills with local market knowledge to identify and implement strategies for growth; observe local competitor movement and create competitor analysis reports
• Forecasting involves making predictions of events that will occur in the future based on past data.
• Establish and lead the local team to ensure harmony, synergy, and excellence among the team
• Manage and drive performance of local fleet operations such as fulfillment rate, match rate, and cancellation rate
• Manage and drive local marketing performance and initiatives; oversee local marketing events
• Monitor metrics, and ensure high-quality experiences on the LINE MAN platform to provide the most reliable food delivery service in town
• Develop and optimize processes, including design processes, be them prospecting, onboarding, account management, or training to fuel growth and drive efficiency
• Perform other duties as assigned to meet business needs.
• Handle standby shift on some weekends or holidays (1–2 days/month) to monitor operations and take necessary actions as needed

What you’ll Need:

• At least a bachelor’s degree in engineering, business administration, logistics, management, or related field.
• Experienced and strong understanding of O2O service platforms, especially the food delivery service will be strongly preferred.
• Strong analytical, Excel, and data-driven decision-making skills
• Highly organized, proactive, and able to thrive in a fast-paced environment
• Great interpersonal and communication skills in both Thai and English
• Able to travel to provincial areas for site visits and team support