Sales Supervisor

Job Description

• Supervise and support the sales team to achieve daily, weekly, and monthly sales targets.
• Develop new wholesale customers and maintain good relationships with existing customers.
• Follow up with customers, manage orders, and ensure customer needs are handled properly.
• Coordinate with Production, Warehouse, and Delivery teams to ensure orders are prepared and delivered on time.
• Monitor sales performance and provide regular sales reports to management.
• Handle customer complaints and coordinate with relevant teams to resolve issues.
• Monitor market trends and identify new sales and business opportunities.
• Ensure the sales team follows company pricing, promotions, and sales policies.
• Visit supermarkets, restaurants, cafés, hotels, retailers, distributors, and other potential customers to introduce and sell the company's bakery products.
• Follow up on customer payments and outstanding accounts with the Finance team.
• Coach and motivate sales staff to improve their performance and customer service.
• Maintain good communication between customers and internal departments.
• Support the company in achieving sales growth and developing the wholesale bakery business.
• Other tasks will assigned by direct manager

Job Requirements

• Minimum 3 years of sales experience, preferably in bakery, food, FMCG, or wholesale business.
• Previous experience supervising or leading a sales team is an advantage.
• Strong ability to find and develop new customers through field visits and direct sales.
• Good communication, negotiation, and customer relationship skills.
• Strong leadership and team management skills.
• Good problem-solving and follow-up skills.
• Basic computer skills, especially Microsoft Excel or Google Sheets.
• Responsible, proactive, energetic, organized, and target-oriented.
• Able to work in the field, visit customers regularly, and meet sales targets.
• Willing to travel to different areas to develop new customers and business opportunities.