Branch Manager

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

The Branch Manager is responsible for overseeing daily branch operations, driving sales and business growth, managing staff performance, and ensuring customer satisfaction. The role focuses on achieving branch revenue and profitability targets, maintaining operational efficiency, and coordinating with Head Office and relevant departments to support the overall business objectives of PHS ASIA CO., LTD.

Duties & Responsibilities

• Oversee daily branch operations to ensure efficiency and service quality.
• Develop and implement business plans to achieve branch sales, revenue, and profit targets.
• Lead, supervise, and motivate staff to improve productivity and performance.
• Manage branch budgets, expenses, inventory, and other resources effectively.
• Build and maintain strong relationships with customers and business partners.
• Identify new business opportunities and expand the branch’s customer base.
• Monitor sales performance, KPIs, and operational results, and prepare regular reports for management.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Resolve customer complaints and operational issues promptly and professionally.
• Coordinate with head office and other departments to achieve overall company objectives.

Benefits

• Competitive base salary
• Sales commission / incentives
• Training and development opportunities
• Career growth opportunities
• Travel allowance / company support (if applicable)
• Yearly Bonus
• NSSF
• Annual leave/Sick leave
• Public holiday follows the Royal Government of Cambodia
• Seniority pays

Languages

• Khmer - Good
• English - Good

Qualifications

• Bachelor's Degree in Business Administration, Management, Sales, or a related field.

Work History

• Branch management, sales, or business operations for 3 to 5 years as a minimum

General & Technical Skills

• Proven leadership skills with the ability to manage and motivate a team.
• Strong knowledge of sales management, business development, budgeting, and inventory control.
• Ability to analyze business performance and achieve sales and profit targets.
• Proficient in Microsoft Office, especially Excel and reporting tools.
• Strong organizational skills, integrity, accountability, and customer service orientation.

Soft Skills

• Excellent communication, negotiation, and problem-solving skills.
• Willingness to travel when required.