Sales Consultant

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Department: Sales & Marketing Department

Reports To: Sales Manager (HR & Talent Management), and/or Sales & Marketing Manager

The Sales Consultant (HR & Talent Management) is responsible for generating and converting qualified leads into HR and talent management engagements while maintaining strong client consultation quality and relationship development. The role focuses on recruitment solution sales, HR outsourcing consultation, recurring client relationships, and lifecycle-driven service positioning.

This role also requires strong sales capability, deep understanding of HR & Talent Management processes and regulation updates from the Ministry of Labour and Vocational Training (MoLVT) in Cambodia, and the ability to communicate confidently with international clients. Chinese-speaking ability is a strong advantage due to frequent engagement with Chinese-speaking investors and companies.

Duties & Responsibilities

• SALES & CLIENT CONSULTATION
• Conduct professional consultations regarding HR and recruitment solutions.
• Convert qualified leads into confirmed engagements.
• Prepare proposals and quotations.
• Achieve assigned sales targets.
• CLIENT RELATIONSHIP MANAGEMENT
• Build strong relationships with clients and hiring companies.
• Understand workforce and recruitment challenges.
• Coordinate with HR Operations teams for service handover.
• Maintain strong client satisfaction.
• CRM & SALES PROCESS MANAGEMENT
• Maintain CRM accuracy and pipeline visibility.
• Track proposals, follow-ups, and conversions.
• Submit regular sales reports.
• Follow internal approval and reporting procedures.
• MARKET & SERVICE KNOWLEDGE
• Stay updated on recruitment and HR market trends.
• Understand hiring demands and labor market changes.
• Support development of service packages and sales materials.
• TEAM SUPPORT
• Share best practices with team members.
• Support junior consultants when needed.
• Contribute to sales process improvement.
• COLLABORATION & FEEDBACK LOOP
• Provide weekly feedback on lead quality.
• Collaborate with Digital Marketing Executive on campaign insights.
• Coordinate with operations for smooth onboarding.
• Protect brand professionalism during client interaction.

Benefits

• Working Schedule: Monday to Friday, 8:00 AM – 5:00 PM
• Probation Period: 3 months, with performance review upon completion
• Salary Increase: Offered after successful completion of probation (upon discussion)
• Annual Salary Review: Based on individual and company performance
• Performance Bonus: May be provided quarterly according to actual performance
• Paid Leave: According to the Cambodian Labor Law (annual leave, sick leave, public holidays)
• Company Events: Quarter & annual staff party, team-building activities, birthday, etc.
• Work Environment: Friendly, professional, and collaborative
• Professional Growth: Opportunity to grow with our business service teams
• KPI will be set in a separate document
• Compensation & Benefits (C&B): will be shared in a separate document.

Languages

• Khmer - Fluent
• [Chinese (Mandarin)] - Good is preferred
• English - Fluent

Qualifications

• Bachelor's Degree in Business, Human Resources, Marketing, or related field

Work History

• B2B sales experience (professional services preferred) for 1 to 3 years

General & Technical Skills

• Recruitment or HR service experience preferred
• Strong understanding of compliance-driven sales
• Financial awareness and pricing discipline mindset
• Proficiency in Microsoft Office 365 and CRM systems.
• Excellent Khmer and English communication
• Chinese (Mandarin) is a strong advantage.

Soft Skills

• Revenue-Driven – Owns target
• Lifecycle-Oriented – Thinks long-term client growth
• Margin-Conscious – Protects profitability
• Disciplined – Maintains CRM accuracy
• Professional – Represents premium B2B brand
• Structured – Follows qualification system
• Growth-Minded – Seeks upsell opportunities