Sales Key Account

Workplace Circumstances

• Environment: Outdoors
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Category: Condiment & Dairy Products (Milk Products)

Department: Sales

Reports To: MT Sales Supervisor / MT Sales Manager

Duties & Responsibilities

• Develop sales opportunities with HORECA customers, including hotels, restaurants, catering companies, canteens, food service operators, cafés, and bakeries.
• Achieve monthly, quarterly, and annual sales targets.
• Develop sales opportunities with existing and new modern trade customers.
• Negotiate product listings, pricing, promotions, and display agreements.
• Increase product distribution and SKU availability across assigned accounts.
• Build and maintain strong relationships with key decision-makers.
• Conduct regular business reviews with customers.
• Resolve customer issues promptly and professionally.
• Ensure timely order processing and product replenishment.
• Ensure products are displayed according to company merchandising standards.
• Monitor shelf availability, product rotation (FIFO), pricing, and stock levels.
• Coordinate promotional activities, sampling events, and in-store campaigns.
• Improve product visibility through secondary displays and promotional placements.
• Monitor competitor activities, pricing, promotions, and new product launches.
• Collect customer feedback and market information.
• Provide recommendations to improve sales performance and market share.
• Prepare sales forecasts and account development plans.
• Submit daily, weekly, and monthly sales reports.
• Track sales performance against targets and recommend corrective actions.
• Work closely with Marketing, Supply Chain, Finance, and Customer Service teams.
• Coordinate product launches and promotional campaigns with key customers.
• Ensure smooth execution of customer agreements and promotional programs.

Languages

• English - Good
• Khmer - Good

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.

Work History

• Sales experience in HORECA, FMCG, Food service, Dairy, Beverage, or Condiment categories for 2 to 3 years

General & Technical Skills

• Experience working with supermarkets, convenience stores, or retail chains is preferred.
• Strong sales negotiation and presentation skills.
• Knowledge of Modern Trade operations and retail merchandising.
• Good analytical and reporting skills.
• Proficiency in Microsoft Excel, PowerPoint, and CRM systems.
• Strong communication skills in Khmer and English.
• Valid driver's license and willingness to travel.

Soft Skills

• Excellent relationship management and customer service skills.
• Ability to work independently and achieve sales targets.