SALES CONSULTANT SUPERVISOR

• Bachelor's degree in Sales, Marketing, Business Administration, or a related field.
• Minimum 2–4 years of experience in sales or customer service, with supervisory

experience preferred.

• Proven experience in leading, coaching, and motivating a sales team.
• Strong knowledge of sales techniques, customer consultation, and closing strategies.
• Experience in a dental clinic, healthcare, or service business is an advantage.
• Good communication skills in Khmer and English.
• Good computer skills, including Microsoft Office and CRM/Sales systems.

• Supervise and coordinate the daily activities of Sales Consultants.
• Set and monitor individual and team sales targets.
• Motivate and coach the team to achieve sales objectives.
• Monitor staff attendance, discipline, and overall performance
• Drive the team to achieve monthly, quarterly, and annual sales targets.
• Monitor leads, customer inquiries, appointments, and sales conversion.
• Follow up on potential customers and support the team in closing sales.
• Ensure customers receive professional, friendly, and timely service.
• Support Sales Consultants in explaining services, treatment packages, promotions, and

pricing.

• Handle customer complaints and difficult cases professionally.
• Ensure all sales activities follow company policies, SOPs, and procedures.
• Monitor sales documents, quotations, discounts, packages, and payment information.
• Ensure customer and sales information is recorded accurately.
• Conduct regular coaching and on-the-job training for Sales Consultants.
• Identify training needs and areas for improvement.
• Share effective sales techniques, consultation skills, and customer-handling practices.