MEAL Coordinator

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Reports to : Program Manager

Duty Location : National Officer

Department : Program

The MEAL Coordinator is responsible for strengthening SOS Children's Villages Cambodia's monitoring, evaluation, accountability, and learning systems. The position ensures that programs are implemented effectively, results are measured accurately, and lessons learned are used to improve program quality and impact. The MEAL Coordinator supports program teams in collecting, analyzing, and using data for decision-making, reporting to donors, and improving services for children, youth, and families.

Duties & Responsibilities

• Monitoring and results tracking
• Develop and maintain monitoring systems for SOS Cambodia programs and projects.
• Ensure that program indicators are clearly defined and regularly tracked.
• Support program teams in developing monitoring plans aligned with program objectives.
• Conduct regular monitoring visits to SOS Cambodia locations and program sites.
• Verify the accuracy and quality of program data.
• Evaluation and assessments
• Coordinate baseline studies, mid-term reviews, and final evaluations of programs.
• Support the design of evaluation tools and methodologies.
• Facilitate data collection, focus group discussions, and surveys.
• Analyze evaluation results and provide recommendations for program improvement.
• Data management and reporting
• Ensure accurate collection, entry, and management of program data in relevant systems (e.g., PDB, ProDigi, or other monitoring systems).
• Consolidate program data from SOS Cambodia locations.
• Prepare monitoring and evaluation reports for internal management and donors.
• Support the preparation of annual program reports and strategic reviews.
• Accountability and feedback mechanisms
• Strengthen accountability mechanisms for children, youth, families, and communities.
• Support the establishment of feedback and complaint systems.
• Ensure that program participants are informed about their rights and available support mechanisms.
• Monitor how feedback and complaints are addressed.
• Learning and knowledge sharing
• Document good practices, lessons learned, and program innovations.
• Facilitate learning sessions with programming teams.
• Promote evidence-based decision-making within SOS Cambodia.
• Support the development of case studies and program success stories.
• Capacity building
• Provide training and coaching to program staff on MEAL tools and methodologies.
• Support staff in developing monitoring frameworks and data collection tools.
• Strengthen staff capacity in data analysis and results reporting.
• Strategic planning support
• Support the development and monitoring of the SOS Cambodia National Strategic Plan.
• Contribute to program design by ensuring clear indicators and results frameworks.
• Assist in developing logical frameworks for new projects and proposals.
• Child safeguarding and PSEA responsibilities
• Ensure that all monitoring and evaluation activities comply with the SOS Cambodia Child Safeguarding Policy and Protection from Sexual Exploitation and Abuse (PSEA) standards.
• Promote awareness and understanding of child safeguarding and PSEA principles among program staff, partners, and community stakeholders.
• Ensure that all data collection, interviews, and assessments involving children, youth, and families are conducted in a safe, ethical, and respectful manner.
• Ensure that informed consent, confidentiality, and protection of personal information are maintained during data collection and reporting.
• Immediately report any child safeguarding or PSEA concerns, allegations, or incidents through the established SOS Cambodia reporting and response mechanisms.
• Support the integration of safeguarding and PSEA considerations into program monitoring, evaluations, and learning processes.
• Ensure that feedback and complaint mechanisms are accessible and safe for children, youth, families, and community members to report concerns.

Qualifications

• Bachelor's Degree
• Master's Degree in Monitoring and Evaluation, Social Sciences, Development Studies, Statistics, or related fields.

General & Technical Skills

• At least 5–7 years of experience in monitoring and evaluation in development or NGO programs.
• Experience with data collection tools, surveys, and program evaluation.
• Experience working with child protection, education, or community development programs is an advantage.

Soft Skills

• Strong analytical and data management skills
• Experience with monitoring tools and databases
• Ability to analyze quantitative and qualitative data
• Strong report writing skills
• Good facilitation and training skills
• Strong communication and coordination abilities
• Ability to work with multidisciplinary teams