Area Sales Manager (For Home and Kitchen Appliances)

II. Qualifications & Requirements

• Education:
• Bachelor's degree in Business Administration, Sales & Marketing, Management, or related field.

• Experience:
• Minimum 2 years of sales experience, including at least 1 year in a supervisory or team-lead role.
• Experience managing sales teams, territories, dealers, retailers, corporate customers, or projects.
• Experience in Home Appliances, Kitchen Appliances, Office Appliances, Retail, Home Improvement, or Home Solutions is preferred.

• Language Requirements:
• Khmer: Fluent
• English: Intermediate–Advanced

📋 How to Apply
Ready to take the next step in your career? Send your CV and cover letter to our HR team today:

📨 hr@jcmnippon.com
📞 078 30 22 66 / 099 34 22 66 / 095 96 22 66
📍 Office Address: #51, St. 271, Sangkat Phsar Derm Thkov, Khan Chamkarmorn, Phnom Penh.

I. Key Responsibilities

1. Area Sales Planning & Target Management

• Translate regional sales targets into clear area, territory, salesperson, product, and channel targets.
• Develop monthly and quarterly sales action plans for the assigned area.
• Set clear priorities for customer acquisition, sales growth, product focus, and market coverage.

1. Sales Team Leadership

• Lead, manage, coach, and motivate Sales Supervisors and Sales Executives.
• Establish clear daily, weekly, and monthly sales expectations.
• Monitor individual and team sales performance against targets.

1. Sales Performance Management

• Monitor Target vs. Actual sales performance by: Salesperson, Territory, Customer, Product, Channel.
• Identify sales gaps and determine the root causes of underperformance.
• Develop and implement sales recovery plans.

1. Territory & Customer Management

• Manage sales coverage and customer development within the assigned area.
• Ensure sufficient customer visits and market coverage.
• Identify and develop: New Customers, Dealers, Retailers, Corporate Customers, Project Customers, Key Accounts, Business Partners.

1. Sales Operation & Team Support

• Ensure the Sales Team follows approved sales processes, policies, pricing, discount, and approval procedures.
• Support Sales Supervisors and Sales Executives in quotation, order, customer follow-up, and sales closing activities.
• Coordinate with internal departments to resolve operational issues affecting sales.

1. Inventory & Supply Chain Coordination

• Coordinate with Supply Chain and Warehouse Teams to ensure product availability.
• Monitor stock availability for key and fast-moving products.
• Identify out-of-stock situations that may affect customer orders.

1. Order & Delivery Support

• Monitor the customer order process from order confirmation to delivery.
• Follow up on delayed, incomplete, or urgent customer orders.
• Coordinate with Supply Chain and Delivery Teams to resolve fulfillment issues.

1. Finance & Commercial Support

• Coordinate with Finance regarding customer accounts, credit status, outstanding balances, and payment issues.
• Ensure the Sales Team follows approved pricing and discount policies.
• Monitor the commercial impact of discounts and promotions.

1. Product & Sales Support

• Ensure Sales Teams understand the features, benefits, applications, and competitive advantages of products.
• Support sales activities across: Home Appliances, Kitchen Appliances, Office Appliances, Home Improvement Products, Home Solutions & Services.
• Provide market feedback regarding customer preferences, competitor products, pricing, and product quality.

1. Sales Reporting & Forecasting

• Prepare accurate daily, weekly, and monthly sales reports.
• Consolidate sales information from Sales Supervisors and Sales Executives.
• Prepare area sales forecasts and communicate expected sales results to the Regional Sales Manager.

1. Sales Team Meeting & Communication

• Conduct regular daily/weekly sales briefings with the Sales Team.
• Review sales achievements, gaps, priorities, and customer opportunities.
• Communicate company and regional sales strategies to the team.
• Share product updates, promotions, pricing changes, and operational information.

1. Other

• the others task assignment by top management