HR Manager

Job Description

• Administer compensation, benefits, attendance, leave, payroll coordination, and HR records with accuracy and confidentiality.
• Develop and implement HR policies, procedures, and practices in compliance with labor laws and hotel standards.
• Manage the full recruitment cycle, including sourcing, interviewing, hiring, onboarding, and employee orientation.
• Oversee employee relations by addressing grievances, resolving workplace issues, and promoting a positive work environment.
• Coordinate training, learning, and development programs to enhance employee skills, service quality, and leadership capabilities.
• Manage performance appraisal processes, employee engagement initiatives, and talent development programs.
• Ensure compliance with employment legislation, health and safety regulations, and internal hotel policies.
• Prepare HR reports, analyze workforce metrics, and collaborate with department heads to support operational and strategic business objectives.

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of HR experience, with at least 2 years in a managerial role; hotel or hospitality experience is preferred.
• Strong knowledge of payroll, HR best practices, and employee relations.
• Proven experience in recruitment, performance management, training, and employee engagement.
• Excellent leadership, interpersonal, communication, and conflict-resolution skills.
• Proficient in HRIS, Microsoft Office applications, and payroll or attendance management systems.
• Strong organizational skills with the ability to manage multiple priorities while maintaining confidentiality.
• Fluent in English; additional language skills are an advantage.