Sales Executive

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

To drive the company's sales growth by identifying new business opportunities, developing customer relationships, promoting company products and services, and achieving assigned sales targets. The Sales Executive is responsible for expanding market coverage, acquiring new customers, maintaining existing accounts, and ensuring customer satisfaction while contributing to the company's overall business objectives.

Duties & Responsibilities

• Sales Development & Business Growth
• Identify and develop new customers and business opportunities.
• Promote and sell the company's products and services.
• Achieve monthly and annual sales targets.
• Expand market coverage and develop new sales channels.
• Conduct regular customer visits to generate new business.
• Identify potential markets and develop effective sales strategies.
• Customer Relationship Management
• Maintain strong relationships with existing customers.
• Identify customer needs and recommend suitable products or services.
• Follow up on customer inquiries, orders, and feedback.
• Handle customer complaints and coordinate with relevant departments to resolve issues.
• Build long-term business relationships with customers and business partners.
• Product Knowledge & Sales Promotion
• Develop a strong understanding of lubricant products, specifications, quality standards, and applications.
• Understand engine oil viscosity grades (SAE), API standards, ACEA specifications, and other lubricant classifications.
• Explain product features, benefits, technical specifications, and competitive advantages to customers.
• Recommend suitable lubricant products based on vehicle types, engine requirements, and customer needs.
• Introduce new products, promotions, discounts, and special sales offers.
• Conduct product presentations and demonstrations for dealers, workshops, and retail customers.
• Support marketing activities, sales campaigns, and promotional events.
• Monitor market trends, customer preferences, and competitor products.
• Sales Operations & Collection
• Prepare sales quotations, proposals, and customer orders.
• Follow up on outstanding payments and customer accounts receivable (AR).
• Coordinate with the Accounting and Sales Administration Departments.
• Ensure compliance with company sales policies, pricing, and credit terms.
• Monitor customer orders and ensure timely delivery coordination.
• Reporting & Performance Monitoring
• Prepare daily, weekly, and monthly sales activity reports.
• Monitor sales performance against assigned targets.
• Report customer visits, new customer development, and market activities.
• Provide market feedback, competitor information, and sales opportunities to management.
• Maintain accurate customer information and sales records.

Benefits

• Competitive Basic Salary.
• Sales Commission and Performance Incentives.
• Transportation and Communication Allowance (subject to company policy).
• Professional Training and Development.
• Career Development and Promotion Opportunities.
• Other benefits in accordance with company policy.

Qualifications

• Bachelor's Degree in or Associate Degree in Business Administration, Marketing, Sales, or a related field.

Work History

• Experience in sales or business development for 1 to 2 years as a minimum

General & Technical Skills

• Basic computer skills, including Microsoft Word and Excel.
• Having a valid driving license is an advantage.

Soft Skills

• Good communication, negotiation, and presentation skills.
• Strong customer relationship management and problem-solving skills.
• Ability to work independently and achieve sales targets.
• Good understanding of sales processes and customer service.
• Willingness to travel for customer visits and market development.
• Sales and Negotiation Skills
• Customer Relationship Management
• Market Research and Business Development
• Product Knowledge and Presentation
• Planning and Time Management
• Problem-Solving and Teamwork
• Target-Oriented and Self-Motivated
• Reporting and Analytical Skills