Senior Manager, Sales & Marketing

• Demonstrate sales and technical knowledge in Scientific Instrumentation Solutions.

• Demonstrate strong industry/market knowledge.

Demonstrate skills and experience in team management.

• Demonstrate fluency in local language and in English, both written and spoken.

• Manage Scientific Instrumentation Business Line budgets and costs according to annual allocation to ensure efficient usage of

resources, where applicable.

• Manage Scientific Instrumentation Business Line sales plans based on experience. Implement action plans to achieve sales

targets for assigned businesses/territories.

• Manage continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc., to improve

sales targets.

• Maintain a customer complaints/issues log and follow up on customer issues.

• Track sales progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed by sales employees.

• Identify and recommend initiatives to enhance service competitiveness in order to increase sales and volumes.

• Delegate work responsibilities and schedules to field sales employees to meet customer demands.

• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstrations and emphasize salable features/customer benefits.

• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.

• Manage and monitor sales activity in the assigned territory to support the sales business.

• Manage negotiations with potential client/customers to ensure price competitiveness.

• Develop and maintain good working relationships with clients, suppliers and customers.

• Participate actively in the business development by identifying new clients to be distributed in the assigned territory.

• Report on the activities and products of the competitors Record sales data for reporting and tracking purposes.

• Maintain relevant customer data in appropriate customer relationship

management databases.

• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.

• Work with internal stakeholders to ensure timely delivery or installation of products/systems.

• Support internal stakeholders

in relationship development with key customers.

• Other tasks assigned by manager