Head of Quality Assurance

JOB RESPONSIBILITIES

• Deliver high-quality releases with minimal defects.                    
• Prioritizing testing efforts based on the risk level of each feature rather than treating all features equally.                    
• Set up release quality gates before deployment.
• Automate critical test scenarios to speed up and stabilize releases.                    
• Define automation roadmap and prioritize high-value test cases.                    
• Conduct training programs for manual QA to learn automation tools.
• Upskill QA team to handle automation and regression effectively.
• Create career development roadmap for QA Automation                    
• Track training progress and certification achievements 
• Apply consistent QA practices across all Tribes                    
• Keep Improving QA procedure                    
• Standard test documentation templates.                    
• Conduct quarterly process audits and continuous improvement sessions.
• Involve QA early to prevent issues and improve collaboration.                    
• Organize joint review sessions with Product and Development teams                    
• Implement shift-left testing practices. 

JOB REQUIREMENTS

• Deep understanding of manual and automated testing, risk-based testing, shift-left practices.                                    
• Automation Tools Katalon                                    
• Strong grasp of Agile/Scrum processes and QA’s role in early phases. 
• 5-10+ years in QA with at least 3–5 years in a leadership role.                                    
• Experience in setting up QA governance and standardization.                                    
• Worked closely with Product, Development, and DevOps teams.
• Hands-on experience in risk-based testing and quality gates
• Focus on long-term quality improvements, not just short-term fixes.
• Engages early in projects (shift-left mindset).                                    
• Ensures accuracy in test cases, defect analysis, and reporting.                                    
• Builds strong relationships with other departments.                                    
• Coaches and upskills team members effectively.