Head of Accounting, Tax and Tax Audit Services

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer, Chinese - Simplified
• Location: Phnom Penh

Position Summary

Department: Operations (Accounting & Tax Service Line)

Reports To: Operations Manager

The Head of Accounting, Tax and Tax Audit Services is responsible for leading and managing the Accounting, Tax, and Tax Audit Service Departments to ensure high-quality client service delivery, compliance with applicable regulations, operational efficiency, and business growth. The role oversees client engagements, team development, quality control, and strategic planning while maintaining strong client relationships and ensuring compliance with professional standards.

Duties & Responsibilities

• Strategic Leadership
• Lead the Accounting, Tax, and Tax Audit Departments in achieving the company's business goals through effective planning, resource management, and service delivery.
• Grow the Accounting, Tax, and Tax Audit business by acquiring new clients, expanding client services, and improving operational efficiency and profitability.
• Identify and implement opportunities to enhance service quality, improve operational efficiency, and develop new business opportunities.
• Stay updated on accounting, tax, audit, and regulatory changes and assess their impact on the company and clients.
• Accounting Services Management
• Oversee bookkeeping, financial reporting, and financial statement preparation engagements.
• Ensure compliance with applicable accounting standards and regulatory requirements.
• Review and approve financial reports before submission to clients.
• Supervise the preparation and submission of ACAR financial reports, ensuring compliance with regulatory requirements and accounting standards.
• Establish and maintain accounting policies, procedures, and quality standards (if required).
• Tax Services Management
• Review and approve monthly and annual tax returns, ensuring accuracy, completeness, compliance with applicable tax regulations, and timely filing with the GDT.
• Provide technical guidance on tax regulations.
• Tax Audit Services Management
• Oversee and manage tax audit engagements for client conducted by tax authorities.
• Develop tax audit strategies and coordinate responses to audit inquiries, assessments, and information requests from tax authorities, ensuring compliance and protecting clients' interests.
• Review supporting documentation and tax positions to ensure compliance and minimize tax risks.
• Represent and assist clients during tax audits, investigations, and negotiations with tax authorities.
• Monitor audit progress and ensure timely completion of all audit-related requirements.
• Identify and mitigate tax risks arising from audit findings and regulatory reviews.
• Advise clients on corrective actions and tax compliance improvements following audit outcomes.
• Advisory Services Management
• Provide up to 30 minutes of complimentary tax consultation to new clients following the successful approval of their business registration by the relevant authorities.
• Provide strategic advice on financial management, regulatory compliance, and business operations.
• Identify risks and opportunities and recommend practical solutions to improve business performance.
• Provide technical guidance on accounting standards, tax regulations, and regulatory requirements.
• Develop and expand advisory service offerings to meet client needs and market demands.
• Review and approve advisory reports, recommendations, and client deliverables.
• Build strong client relationships and serve as a trusted business advisor to key clients.
• Support business development initiatives by identifying and pursuing advisory opportunities.
• Client Relationship, Engagement and Retention Management
• Serve as the primary contact for key clients and maintain strong professional relationships.
• Prepare and issue client proposals, engagement letters, and service agreements, ensuring accurate service scope, pricing, deliverables, and contractual terms.
• Conduct client meetings to understand business needs and provide appropriate service solutions.
• Oversee client onboarding and ensure smooth engagement commencement.
• Monitor client satisfaction and address client concerns or service issues in a timely manner.
• Build long-term client relationships to support client retention and loyalty.
• Identify opportunities to expand services and provide additional value to existing clients.
• Lead contract renewals and service agreement extensions with existing clients.
• Collaborate with internal teams to ensure high-quality and timely service delivery.
• Support business development initiatives and contribute to revenue growth through client referrals, cross-selling, and upselling opportunities.
• Team Leadership and Development
• Lead, mentor, and develop professional staff.
• Conduct performance evaluations and career development planning.
• Ensure adequate staffing and resource allocation across engagements.
• Foster a culture of professionalism, accountability, and continuous learning.
• Quality Assurance and Risk Management
• Establish quality control procedures for Accounting, Tax, and Tax Audit services.
• Conduct engagement reviews to ensure accuracy and compliance.
• Manage professional risks and ensure adherence to ethical standards.
• Implement corrective actions to address identified issues.
• Financial and Operational Management
• Manage departmental budgets and ensure profitability of Accounting, Tax, and Audit service lines through effective cost control, pricing, and resource utilization.
• Ensure efficient workflow management and resource planning.
• Prepare management reports and departmental performance analyses.
• Reporting and Updates
• Report weekly on the progress of client engagements, highlighting completion status, risks, and support required.
• Attend Head of Service meetings as scheduled and actively participate in discussions on operational performance, client issues, and service line development.

Benefits

• Working Schedule: Monday to Friday, 8:00 AM – 5:00 PM
• Probation Period: 3 months, with performance review upon completion
• Salary Increase: Offered after successful completion of probation (upon discussion)
• Annual Salary Review: Based on individual and company performance
• Performance Bonus: May be provided quarterly according to actual performance
• Paid Leave: According to the Cambodian Labor Law (annual leave, sick leave, public holidays)
• Company Events: Quarter & annual staff party, team-building activities, birthday, etc.
• Work Environment: Friendly, professional, and collaborative
• Professional Growth: Opportunity to grow with our business service teams
• KPI will be set in a separate document
• Compensation & Benefits (C&B): will be shared in a separate document.

Languages

• English - Fluent
• Chinese - Good is preferred
• Khmer - Fluent

Qualifications

• Master's Degree in Accounting, Finance, Taxation, or Business Administration is preferred
• Bachelor's Degree in Accounting, Finance, Auditing, or related field.

Work History

• Senior management or leadership role for 5 years as a minimum

General & Technical Skills

• Experience in a professional accounting firm or consulting environment is highly preferred.
• Proven experience managing multiple client engagements and teams.
• Professional qualification such as CPA, ACCA, CA, CAT, or equivalent preferred.
• Minimum 8–10 years of progressive experience in accounting, taxation, and auditing.
• Strong knowledge of accounting standards and financial reporting requirements.
• Comprehensive understanding of tax regulations and compliance requirements.
• Strong understanding of auditing standards and audit methodologies.
• •Familiarity with regulatory requirements and corporate compliance obligations.
• Fluent in Khmer and English (spoken and written), and Chinese is a plus

Soft Skills

• Leadership and people management skills.
• Strategic thinking and business acumen.
• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills.
• Client relationship and stakeholder management.
• Project management and organizational skills.
• Ability to work under pressure and manage multiple priorities