Senior Executive, Business Development

Job Description

1. Franchise Business

• Provide day-to-day operational support to franchise outlets and ensure compliance with brand standards, SOPs, and operational guidelines
• Conduct regular outlet visits, audits, and performance reviews; monitor sales, costs, customer satisfaction, and compliance KPIs
• Act as the main point of contact for franchise partners and build strong, long-term relationships
• Support franchise partners in resolving operational challenges, addressing concerns, and escalating issues when necessary
• Support franchise partners during store openings, renovations, and relaunches

1. Location Scouting

• Identify and scout potential locations for new outlets in line with business expansion priorities and site requirements
• Screen inbound location proposals from landlords, property agents, and developers; arrange site visits and follow up on suitable opportunities
• Conduct outbound sourcing through field scouting and proactive outreach to property owners, agents, and developers
• Assess shortlisted sites based on customer catchment, foot traffic, visibility, accessibility, parking, competition, rental costs, and operational suitability
• Prepare site assessment reports and location comparisons for review by the Business Development Manager

1. Leasing

• Manage inbound leasing proposals and conduct outbound follow-ups with landlords, property agents, and developers for shortlisted locations
• Prepare leasing proposals and support negotiations on rent, lease duration, deposits, rent-free periods, renewal options, and handover conditions, subject to management approval
• Coordinate with legal, finance, operations, and project teams on property due diligence, lease review, approvals, documentation, and site handover
• Track key lease dates and renewal deadlines, and coordinate lease compliance and renewal follow-ups

1. Business Growth & Sales Support

• Support new business in executing marketing and promotional campaigns
• Analyze sales performance and provide actionable insights
• Assist in implementing new products, pricing, or systems across franchises
• Support new business expansion initiatives when required

1. Reporting & Administration

• Prepare regular operational and performance reports
• Maintain accurate new business documentation and records
• Coordinate with internal departments (marketing, finance, supply chain)
• Support new business agreements compliance and renewals
• Maintain an updated site and leasing tracker covering inbound and outbound leads, landlord contacts, negotiation status, key lease dates, and renewal deadlines

Job Requirements

• Freshly graduated bachelor’s degree in business, Marketing, or a related field.
• 2-3 years experience in business development, sales, or product management, preferably in the retail, FMCG, or merchandise sector.
• Acquire analytical skills with the ability to interpret market data and sales performance.
• Excellent negotiation, communication, and relationship management skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite.
• Knowledge of B2B sales processes and partnership management strategies.