Online Sales & Customer Service

Description

-Solve customer complaints
-Answering incoming calls to provide the information.
-Reply & call customer inquiry and communicate with Sales teams for stocks.
-Update potential customer list.
-Record online sales and report to Manager.
-Keep up to date with promotions.
-Report and discuss customer complaints and issues to find problem solutions to the Manager.
-Support end to end sales process.
-Support marketing activities.
-Arrange sales process and delivery on time.

Requirements

- Any Graduate and Diploma (or) Certificate in Customer Service is preferred
- At least over 2 years’ experience in relevant position
- Age is between 20 & 28 years old
- Must have good knowledge in Microsoft Word, Internet & Email
- Good communication skills, can work with team

Benefits

Attendance Bonus , Travelling Allowance , Sales Incentive