Client Relationship Executive
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π€π¦ Good with clients, calm with escalations, and comfortable coordinating complex shipments? Marken has a relationship-focused logistics role worth checking out.
πΌ CLIENT RELATIONSHIP EXECUTIVE
π’ Marken, a UPS Company
π₯ WHAT YOUβLL DO
- Manage key client relationships across email, phone and face-to-face meetings
- Handle escalations, special requests and service issues
- Coordinate with operations, logistics, QA/QC and account teams
- Monitor shipment performance and investigate incidents
- Support new business requirements and service solutions
- Analyse data and prepare client performance reports
- Help ensure customer needs align with Marken processes and service standards
π― WHO THEY WANT
- Diploma in Business, Logistics, Supply Chain or related field
- 2+ years in customer service or client-facing roles
- Logistics or supply chain knowledge
- Strong communication and stakeholder management skills
- Able to handle multiple priorities in a fast-paced environment
β¨ Healthcare, pharma, clinical trials or temperature-controlled logistics experience = plus
π WHY APPLY
𧬠Exposure to healthcare and clinical logistics
π Work across global teams and supply chain operations
π€ Build strong client management experience
π Mix relationship management with reporting and problem-solving
π Regular employee role with long-term growth potential
π₯ If youβre the person clients trust when shipments get complicated, this could be a strong next move.