Sales & Marketing Executive

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

JOB CATEGORY: Digital Marketing and Advertising Agency

Department: Sales & Marketing

Working Days: Monday – Friday

Location: Phnom Penh, Cambodia

Working Hours: 9:00 AM – 6:00 PM (Monday – Friday)

Report to: Sales & Marketing Manager

Salary Range: Negotiable based on experience and qualifications

Job Summary

The Sales & Marketing Executive is responsible for supporting the company's sales and marketing activities to generate leads, acquire new clients, and grow revenue. This role identifies business opportunities, prepares proposals, maintains client relationships, and executes marketing campaigns, while supporting the Sales & Marketing Manager in achieving sales targets and business objectives.

Duties & Responsibilities

• Sales Planning & Target Achievement
• Support the implementation of sales and marketing plans in line with company objectives.
• Achieve individual sales targets and KPIs set by the Sales & Marketing Manager.
• Identify potential clients, industry segments, and new business opportunities.
• Provide market and client feedback to support pricing, service packages, and sales approaches.
• Business Development & Lead Generation
• Generate leads through prospecting, cold calling, networking, referrals, events, and online channels.
• Arrange and conduct client meetings, presentations, and follow-ups to convert leads into clients.
• Prepare proposals, quotations, agency credentials, and pitch decks for prospective clients.
• Client Relationship & Account Support
• Build and maintain positive relationships with assigned clients and partners.
• Support client retention, contract renewals, and upselling of additional services.
• Respond promptly to client inquiries and escalate critical issues to the Sales & Marketing Manager.
• Prepare and maintain client contracts, quotations, and service agreements accurately.
• Marketing Campaign Execution
• Execute marketing campaigns across digital, social media, email, events, and PR channels to generate qualified leads.
• Coordinate the production of marketing materials, including brochures, presentations, case studies, and website content.
• Ensure consistent brand identity and messaging across all marketing materials and platforms.
• Track campaign spending and results against approved budgets and objectives.
• Cross-Functional Coordination
• Coordinate with Creative, Media, Account Service, and Finance teams to ensure smooth delivery of client projects.
• Hand over confirmed client requirements and briefs accurately to project and delivery teams.
• Support the organization of company events, exhibitions, and networking activities.
• Follow up on client invoicing and payment collection in coordination with Finance.
• Market Research & Reporting
• Conduct research on market trends, competitor activities, and client needs.
• Prepare weekly and monthly sales and marketing activity reports for the Sales & Marketing Manager.
• Track key metrics, including leads, meetings, proposals submitted, conversion rate, and revenue.
• Maintain accurate records of leads, opportunities, and client interactions in the CRM system.

Benefits

• Competitive salary based on experience and qualifications.
• Public holidays and annual leave in accordance with Cambodian Labour Law.
• NSSF registration and coverage as applicable.
• Professional development and career growth opportunities.
• Collaborative and professional working environment.
• Seniority Pay

Languages

• Khmer - Good
• English - Good

Qualifications

• Bachelor's Degree in Marketing, Business Administration, Communications, or a related field.

Work History

• Experience in sales, business development, or marketing, preferably in a digital marketing or advertising agency for 1 to 3 years as a minimum

General & Technical Skills

• Experience in lead generation, client meetings, and preparing proposals or quotations.
• Basic understanding of digital marketing, social media, and integrated marketing communications.
• Proficiency in Microsoft Office; familiarity with CRM systems is an advantage.
• Good command of Khmer and English, both written and spoken.

Soft Skills

• Sales, negotiation, and presentation skills.
• Customer service and relationship-building skills.
• Proactive, self-motivated, and target-driven.
• Strong communication and interpersonal skills.
• Planning, organization, and time management.
• Basic analytical and reporting skills.
• Teamwork, professionalism, and integrity.