Customer Success Engineer

Description

Handle customer inquiries and provide support.
Report customer issues and feedback to the Project Manager.
Work with the team to find suitable solutions.
Communicate with customers through email, phone calls, and online meetings.
Ensure customer satisfaction by providing timely and effective support.

Requirements

Certificate, Diploma, or Bachelor's Degree in IT or a related field.
Fresh graduates are welcome to apply.
English proficiency is a must. Candidates should be able to communicate confidently with customers in English through emails, online meetings, and presentations.
Good communication and teamwork skills.
Basic knowledge of Microsoft Word, Excel, and PowerPoint.
Interested in Cloud-based Odoo ERP.
Interested in business processes and IT technologies (Web, Mobile Apps, and Software Development).
Willing to learn new skills and technologies.

Benefits

• On-the-job training.
• Learn Odoo ERP and business solutions.
• Career growth and continuous learning opportunities.