CSO / Teller

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Duties & Responsibilities

• Assist customers in handling account opening、customer due diligence, etc.
• Adhere to all relevant compliance requirement including FATCA, KYC and world-check screening
• Handling customers' cash and non-cash business including deposit, withdrawal, transfer, remittance, etc
• Be responsible for counting, storing and handing over cash to ensure cash safety.
• Taking a prompt action to customer to that the customer's problem have been resolved on time.
• Accurately enter customer information and business date to ensure the accuracy and completeness
• Assist direct supervisor in preparing various daily, weekly, and monthly customer service reports including account opening, account closing,
• Handling tasks assigned by Manager.

Languages

• Chinese - Simplified - Good is preferred

Qualifications

• Undergraduate Degree in Finance、Accounting etc
• Bachelor's Degree is preferred

General & Technical Skills

• Ability to Communicate in Chinese is preferred.
• Customer Service working experience are preferred
• Possess computer skills (Ms. Word, Excel, etc.)

Soft Skills

• Have good communication skills、positive work attitude, manage customers with integrity, and high degree of cooperation with management.