Creative Director

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

JOB CATEGORY: Digital Marketing and Advertising Agency

Department: Creative

Working Days: Monday – Friday

Location: Phnom Penh, Cambodia

Working Hours: 9:00 AM – 6:00 PM (Monday – Friday)

Report to: Managing Director

Salary Range: Negotiable based on experience and qualifications

Job Summary

The Creative Director is a key growth driver for the agency, responsible for leading new business pitches and building a strong, scalable creative department. This role sets the agency's creative vision, develops winning ideas that secure new clients and grow existing accounts, and oversees the quality of all creative output across digital, social, and traditional channels. Working closely with the Managing Director and client services, the Creative Director expands the creative team's talent and capabilities, strengthens the agency's creative reputation, and contributes directly to revenue growth.

Duties & Responsibilities

• New Business Pitching & Revenue Growth
• Lead the creative side of all new business pitches, from brief analysis and strategic insight to big ideas, campaign concepts, and final pitch presentations.
• Partner with the Managing Director to identify target clients and prepare proposals, credentials, and agency capability presentations.
• Present and sell creative ideas to prospective and existing clients with confidence, clarity, and persuasive storytelling.
• Achieve agreed pitch win-rate and new business targets, contributing directly to agency revenue growth.
• Identify opportunities to grow existing accounts through new creative services, campaigns, and integrated solutions.
• Build the agency's creative profile through showcase work, case studies, industry events, and creative awards to attract new clients.
• Creative Department Growth & Team Leadership
• Develop and implement a growth plan for the creative department, including team structure, roles, and capabilities aligned with the agency's business goals.
• Lead the recruitment, onboarding, and retention of top creative talent, including Art Directors, Copywriters, Graphic Designers, Video Editors, and Content Creators.
• Expand the department's service offerings in areas such as video production, motion graphics, content creation, branding, and AI-assisted creative.
• Lead, coach, and inspire the creative team, setting clear objectives, providing constructive feedback, and monitoring performance.
• Identify training needs and build clear career development paths for team members.
• Foster a collaborative, innovative, and high-performing creative culture.
• Creative Vision & Strategy
• Define and uphold the agency's creative vision and standards across all clients and channels.
• Translate client briefs and business objectives into compelling creative strategies and big ideas.
• Lead concept development for integrated campaigns across digital, social, video, content, and offline media.
• Ensure all creative work is strategically sound, on-brand, culturally relevant, and resonant with target audiences in Cambodia and the region.
• Creative Development & Execution
• Oversee the full creative process, from brainstorming and concept development to final production and delivery.
• Direct copywriting, art direction, graphic design, motion, video, and photography to ensure consistent quality.
• Review and approve all creative deliverables before presentation to clients, ensuring accuracy, quality, and alignment with the brief.
• Build trusted relationships with key clients as their senior creative partner, presenting creative work and rationale with clarity.
• Production & Project Management
• Work with client services and project teams to ensure creative projects are delivered on time, within scope, and on budget.
• Manage creative resource allocation, timelines, and workloads across concurrent projects.
• Oversee external production partners, including production houses, photographers, illustrators, and freelancers.
• Review creative performance against campaign KPIs and apply insights to improve future work.
• Innovation & Quality Standards
• Stay current on creative, design, digital, social media, and technology trends, including AI tools and emerging platforms.
• Introduce new creative formats, tools, and processes to improve quality and efficiency.
• Establish and maintain creative quality standards, brand guideline compliance, and approval workflows.

Benefits

• Competitive salary based on experience and qualifications.
• Public holidays and annual leave in accordance with Cambodian Labour Law.
• NSSF registration and coverage as applicable.
• Professional development and career growth opportunities.
• Collaborative and professional working environment.
• Seniority Pay

Languages

• Khmer - Fluent
• English - Fluent

Qualifications

• Bachelor's Degree in Graphic Design, Visual Communication, Fine Arts, Advertising, Marketing, or a related field.

Work History

• In a senior creative leadership role (e.g., Associate Creative Director or Senior Art Director) managing and growing a creative team for 3 years as a minimum

General & Technical Skills

• Minimum 7–10 years of creative experience within an advertising, digital marketing, or creative agency
• Proven track record of winning new business pitches, supported by a strong portfolio of innovative, results-driven integrated and digital campaigns.
• In-depth knowledge of digital and social media platforms, content formats, branding, and campaign development.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects), Figma, and presentation tools; familiarity with AI creative tools is an advantage.
• Excellent command of Khmer and English, both written and spoken.

Soft Skills

• Creative vision, conceptual thinking, and storytelling.
• Art direction, copy direction, and strong design sensibility.
• Leadership, coaching, team building, and creative department growth.
• Talent recruitment, development, and retention.
• New business pitching, persuasive presentation, and the ability to sell creative ideas.
• Strong communication and interpersonal skills.
• Strategic thinking, commercial awareness, and sound creative judgment.
• Ability to manage multiple projects and priorities under tight deadlines.