Management Assistant Officer, Housing Operations

🏠✨ Good with people, calm under pressure and somehow always the one fixing everyone’s problems? NUS has a role that fits.

💼 MANAGEMENT ASSISTANT OFFICER, HOUSING OPERATIONS
🏢 National University of Singapore

🔥 WHAT YOU’LL DO

• Handle resident enquiries, feedback and issue resolution
• Coordinate large-scale student check-ins & check-outs
• Support housing admin, inventory and fault reporting
• Process payments and financial data accurately
• Work with Finance, Facilities and Hall teams
• Turn complaints into better resident experiences
• Suggest improvements to housing workflows

🎯 WHAT THEY WANT

• Diploma in Hospitality Management or related field
• 2+ years of frontline customer service experience
• Proficient in MS Office
• Strong communication and interpersonal skills
• Professional, positive and team-oriented

✨ WHY IT’S WORTH A LOOK

• Work within the NUS community
• Mix of customer service, operations and administration
• Great fit for someone who enjoys people-facing work and keeping things organised

🔥 If keeping things smooth while everyone else is moving in, moving out or asking questions is your specialty, this could be your next move.