Credit Quality Assurance Unit Manager

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

Location: Head Office

Duties & Responsibilities

• Develop a credit quality assurance review system and standards.
• Conduct regularly credit quality checks on the compliances (policy, procedure, forms…) and performance of branches to ensure strong credit control at branch levels.
• Directly solving of credit related branch issues.
• Implement and follow up fraud prevention and detection as well as credit risk prevention strategies.
• Report of Credit Quality Assurance to related department and management.
• Coach branches on technical loan assessment, forms, policy, and procedure.
• Recommend to develop and modify loan products, operations/credit policies and procedures.
• Ensure all credit policies, procedures and forms are up-to-date.
• Develop and revise loan documents and loan forms.
• Modify current loan products/ loan terms/ loan size to meet client needs.
• Coordinates implementation and institutionalization of new products/ services on a wider scale, if found economically feasible.
• Work closely with Branch Managers to ensure strong credit control at branch levels.
• Ensure credit policies/ guidelines/ procedures/forms are well disseminated and trained to branch office staff and being a focal point person for policies interpretation.
• Keep up-to-date on collateral information such as the price and trend of properties, as well as collateral risks to branch offices.
• Ensure Credit policies and practices are in compliance with NBC law, regulations and Prakas.
• Perform other duties as assigned by Head of Business and Credit Operation Department.

Qualifications

• Master's Degree
• Bachelor's Degree in Banking/Finance or Business Management or equivalence

General & Technical Skills

• Strong product development and policy development skills.
• Experience in small retail banking financial operations.
• Experience in training and adult learning behavior for people with no finance/
• business background.
• Familiar with emerging issues related to microfinance industry in Cambodia.
• Computer literate in spreadsheet, database and work processing programs.
• Strong written and oral communication skills.

Soft Skills

• Ability to work in a cross-cultural environment and foster teamwork among international and national staff.