Senior MEP Manager

Workplace Circumstances

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

Position Summary

The Senior MEP Manager leads the Mechanical, Electrical, and Plumbing (MEP) function across the properties managed by Knight Frank. This role is responsible for the performance, safety, and compliance of MEP systems across properties managed by Knight Frank, managing MEP teams and contractors, driving preventive maintenance and energy efficiency, and ensuring rapid, effective response to operational issues.

Duties & Responsibilities

• Lead and manage the MEP (Mechanical, Electrical, and Plumbing) function across all managed properties, ensuring safe, reliable, and efficient operation of building systems.
• Supervise and mentor MEP Executives, technicians, and contractors, setting performance standards and reviewing work quality across sites.
• Develop, implement, and monitor Planned Preventive Maintenance (PPM) programs across managed properties, ensuring schedules are met and properly documented.
• Lead root-cause investigation and corrective action for recurring or major MEP faults, escalating and resolving complex technical issues.
• Oversee compliance with fire safety, electrical, plumbing, and other regulatory and code requirements across all sites.
• Manage MEP-related budgets, cost control, and procurement, including tendering and evaluating contractors and service providers.
• Review and approve MEP contracts, service agreements, and vendor performance, ensuring value for money and service quality.
• Drive energy efficiency and sustainability initiatives across managed properties, tracking utilities consumption and identifying improvement opportunities
• Prepare and present MEP performance reports, budgets, and improvement plans to senior management and clients.
• Oversee the site-based MEP on-call schedule and emergency response process, ensuring adequate coverage outside regular working hours across managed properties.
• Coordinate with Property Managers and site operations teams to resolve MEP issues affecting tenants and occupants.
• Support capital improvement projects and major works, including scope development, tendering, and contractor supervision.
• Oversee testing and commissioning of new or upgraded MEP systems and equipment prior to handover or operational use.
• Ensure proper documentation, asset registers, and maintenance records are maintained and kept up to date across sites.
• Provide technical MEP support during property handover – from contractor to developer, and from developer to property management (defects, O&M manuals, systems commissioning).
• Provide MEP input into Service Charges computation (utilities and maintenance costs).
• Provide technical MEP input into Tenant Handbooks and Fit-Out Manuals (fit-out guidelines, load limits, systems standards).
• Perform other duties as assigned by senior management.

Languages

• Khmer - Fluent is required
• English - Good is required

Qualifications

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a related field. is required

Work History

• MEP operations or building maintenance for 7 years
• Including in a supervisory or managerial role for 4 years as a minimum

General & Technical Skills

• Strong technical knowledge of mechanical, electrical, plumbing, HVAC, and fire protection systems.
• Proven experience managing teams, contractors, and multi-site or large-scale MEP operations.
• Experience with PPM systems, budgeting, and vendor/contract management.
• Working knowledge of local building codes, safety regulations, and compliance requirements.

Soft Skills

• Strong problem-solving, leadership, and communication skills.
• Able to read, interpret, and check MEP drawings (e.g. as-built, shop, and layout drawings) and working knowledge of AutoCAD.
• Willing to respond to escalated MEP emergencies outside regular working hours when required.