Human Resources Director

<b>Education</b>

• Bachelor's degree in Human Resources, Business Administration, Management, or related field.
• Master's degree or professional HR qualification is an advantage.

<b>Experience</b>

• 8–12+ years of progressive HR experience.
• At least 3–5 years in a senior HR management/leadership position.
• FMCG, consumer goods, retail, distribution, logistics, or manufacturing experience preferred.
• Experience managing both HR and Administration functions.
• Experience supporting a large field-based workforce is highly preferred.

<b>Technical Skills</b>

• Strong knowledge of HR management and Cambodian labor regulations.
• Compensation & benefits.
• Recruitment and talent management.
• Performance management.
• Workforce planning.
• HRIS/HR systems.
• Payroll and HR reporting.
• Organization development.

<b>Job Purpose</b>
Lead and oversee the company's <b>Human Resources and Administration</b> functions, ensuring the organization has the right people, structure, policies, systems, and workplace environment to achieve its business objectives.
The Head of HR & Admin will act as a strategic business partner to the CEO/Management Team while maintaining strong hands-on oversight of day-to-day HR operations.

<b>Key Responsibilities</b>
<b>A. HR Strategy & Business Partnership</b>

• Develop and execute the company's annual HR strategy aligned with business objectives.
• Partner with senior management and department heads on people-related matters.
• Develop workforce plans based on business growth and organizational requirements.
• Advise management on organization structure, manpower requirements, and people costs.
• Support business expansion, restructuring, and organizational transformation.
• Establish HR policies, procedures, and systems that support business growth.
• Provide regular HR reports and recommendations to the Management Team.

<b>B. Recruitment & Talent Acquisition</b>

• Develop and manage the company's recruitment strategy.
• Lead recruitment for key management and critical positions.
• Work with department heads to identify manpower requirements.
• Establish recruitment processes and selection standards.
• Manage onboarding and probation processes.
• Build talent pipelines for sales, distribution, warehouse, logistics, and head-office functions.
• Develop employee retention strategies.

<b>C. Organization Development & Workforce Planning</b>

• Develop and maintain the organization chart.
• Review manpower productivity and workforce requirements.
• Develop job descriptions and competency requirements.
• Conduct manpower planning and budgeting.
• Support succession planning for key positions.
• Identify critical talent and development needs.
• Develop career progression frameworks.

<b>D. Compensation & Benefits</b>

• Develop and maintain salary structures and job grades.
• Conduct salary benchmarking and market analysis.
• Manage salary review and annual increment processes.
• Design and review incentive schemes, particularly for sales and field teams.
• Manage employee benefits and allowances.
• Monitor payroll accuracy and coordinate payroll processing.
• Control manpower-related costs.

<b>E. Training & Development</b>

• Conduct training needs assessments.
• Develop annual training and development plans.
• Organize leadership and management development programs.
• Develop sales and field-force capability programs.
• Support technical and functional training.
• Establish employee development and career planning programs.
• Evaluate training effectiveness.

<b>F. HR Policies, Compliance & Governance</b>

• Develop, review, and implement HR policies and procedures.
• Ensure compliance with applicable Cambodian labor laws and regulations.
• Maintain employee records and HR documentation.
• Ensure employment contracts and HR practices are properly managed.
• Monitor compliance with internal policies.
• Coordinate with external legal/HR advisors when required.
• Maintain confidentiality of employee information.

<b>G. HR Team Management</b>

• Lead, coach, and develop the HR & Admin team.
• Establish clear responsibilities and KPIs for HR team members.
• Improve HR team's service level to internal departments.
• Ensure timely delivery of HR services.
• Build a professional and business-oriented HR function.