Planning & Demand Management Specialist

Job Responsibilities

Planning & Demand Management Specialist is to coordinate, plan, analyse and translate business requirement to technical teams. The role demands setup of project schedule, resources, vendor management, business analysis. Update project status to management and perform planning and demand managing from business users and deliver solution. 

• Interface all stakeholders including sales and service, marketing, customer service and other related department for demand management and understand the business requirement, simplifying and translate it to technical requirement and vice versa. Manage resource and vendor to accomplish the project on time 
• Business analysis, outlining problems, opportunities and solutions for business users 
• Provide quarterly demand management report and strategy for roadmap solution 
• Compile and weekly/monthly report KPI of all CIO infrastructures   
• Conduct feasibility of Key Projects and Carry out Project Management works of Key CIO projects 
• Consolidate current process to optimize the resources, time, and achieving work effectiveness and efficiency. 
• Ensure compliance with established security policy. 

Job Requirements

• University degree or a relevant under graduate / professional qualification in In-formation Technology or Telecommunication Technology 
• Business administration and project management certificate is a plus
• Minimum 2 years work experiences in ICT roles in a major complex organization or in telecommunication sector.
• 2 years experiences of successfully delivering challenging information technology projects, meeting range key targets and making signification improvements.
• Include experience of communication and working collaboratively with diverse range of stakeholders at all levels including senior management and key professional staff, both internal and external to the organization, in order to achieve successful outcomes.
• Strong analytical skill & negotiation quality, high level of interpersonal relationship and team work.
• IT Planning and Strategy : Knowledge and ability  to set priorities, focus energy and resources, strengthen operations, ensure that stakeholders are working toward common goals, establish agreement in response to a changing environment.