Sales Specialist

Job Description

• Learn the product knowledge and share it with public sector customers to get the interest and sales to achieve the company's target and KPI set.
• Learn and understand the basic costing factors that influence the growth and profitability of the business.
• Support the Product Specialist team to gather market information, including competitors, to update the vendor for better sales and marketing strategies.
• Facilitate the Product Specialist team on the sales, purchase plan, and product recall from customers.
• Communicate with internal partners, including the Sales Administration team and other departments, to ensure a smooth process of sales and after-sales service.
• Provide support, training, and coaching to the Sales team.
• Explore the healthcare market and provide feedback to the Product Specialist team on new product demand to source to expand the product portfolio or suggest adjustments to the current product portfolio to support the market trend.
• Collect market information, analyse data, and monitor market status for sales and marketing strategies of the team.
• Provide forecasts annually, quarterly, and monthly of sales revenue to the Line Manager.
• Increase brand awareness of our company and products.
• Visit and maintain the relationship with both existing and new customers.
• Support the Product Specialist team in organising or attending training or workshops/seminars organized by the principals and our company.
• In some cases, provide on-site support with Service Engineers for the installation and user training, and ensure successful closing of the sales orders.
• Provide brief daily activities, a weekly plan, and a report to the Line Manager.
• Manage customers and resolve customer complaints by investigating problems, developing solutions, preparing reports, and making suggestions to Management.

Job Requirements

• Bachelor's degree or associated degree in Business, pharmacy, nursing, or any related field.
• Freshly graduated or experience selling medical equipment or other products.
• Good in English (plus Chinese is preferable)
• Selling, Negotiation, and Marketing skills
• Good computer skills, presentation, and reporting skills
• Customer focus
• Conflict management
• Fostering collaboration
• Communication and interpersonal awareness
• Work and Change Management
• Striving for achievement
• The job requires indoor, outdoor, local, and international travel, & sometimes on weekends or holidays.