Sales Executive

Job Description

• Generate new business opportunities through prospecting, cold calling, referrals, and customer visits.
• Acquire new customers and achieve monthly sales targets.
• Build and maintain strong relationships with existing customers.
• Promote delivery services and recommend suitable logistics solutions.
• Prepare quotations, negotiate pricing within company guidelines, and close sales.
• Follow up on customer inquiries, quotations, and business opportunities.
• Coordinate with the Operations and Customer Service teams to ensure smooth service delivery.
• Resolve customer concerns promptly and maintain high customer satisfaction.
• Monitor customer shipment volume and identify opportunities to increase business.
• Conduct regular customer visits to strengthen relationships and understand customer needs.
• Collect market intelligence, including competitor activities, pricing, and customer feedback.
• Maintain accurate customer records and update reports or sales system.
• Prepare and submit daily, weekly, and monthly sales activity and performance reports.
• Participate in sales meetings, product training, and promotional campaigns.
• Represent company professionally and uphold the company's values and brand image.

Job Requirements

• Bachelor's degree in Business Administration, Marketing, Logistics, or a related field.
• Fresh graduates or up to 1 year experience in local express delivery is advantage.
• Good communication, negotiation, and presentation skills.
• Basic knowledge of Microsoft Office (Excel, Word, PowerPoint).
• Self-motivated, customer-focused, and willing to work in the field.
• Achieve monthly sales revenue and shipment targets.
• Acquire new customers each month.
• Maintain customer satisfaction and retention.
• Submit accurate and timely sales reports.
• Build long-term customer relationships.